SALES ACCOUNT MANAGER

With a view to growth and with the objective of strengthening our commercial presence in Italia, we are looking for a SALES ACCOUNT MANAGER who will actively contribute to business development.

The resource will be responsible for sustainable growth through the loyalty and development of existing customers and partners, and increasing market share through structured customer management. The role focuses on managing daily commercial activities, developing growth plans, identifying cross-selling opportunities, and strengthening long-term relationships within the assigned customer and partner base.

In addition to managing existing relationships, they will be called upon to identify new business opportunities, contributing concretely to the expansion of the dealer and customer network.

We are looking for a dynamic and proactive person, with strong learning abilities and a strong motivation for professional growth. A predisposition and interest in innovative products and technologies is required.

Role and main activities:

• Manage daily commercial activities with assigned customers and partners.
• Develop and execute growth plans and engage partners and customers through regular commercial follow-ups, planning sessions, and relationship management.

• Identify and promote opportunities for upselling, cross-selling, replacement, automation, and growth throughout the product life cycle.
• Support partners during the sales, planning, and execution phases.

• Organize technical-commercial training courses for the distribution network and customers.
• Support dealers in the promotion and use of products.

• Measure results, collect feedback, and continuously identify opportunities within the same accounts.
• Maintain solid discipline in the use of the CRM, visibility of actions, and continuity in account knowledge.

• Contribute to profitability growth, respecting company values.
• Collaborate and coordinate with all company functions to ensure reliable and professional execution and delivery, serving as an example of positive attitude, work ethic, and teamwork.

Requirements:

• Knowledge of the machine tool market, preferably welding technologies.
• Proven experience in B2B commercial roles and in managing the distribution network in the Italian territory.

• Good knowledge of spoken and written English (minimum level B2-C1); knowledge of a second foreign language will be a preferential qualification.
• Solid mastery of IT tools, including the main applications of the Office suite, CRM systems, BI, and the ability to reactively manage any issues related to the digital environment.

• Knowledge of sales, marketing, and communication techniques.
• Commercial aptitude and customer orientation.

• Strong analytical, managerial, and relational skills.
• Strategic mindset and result orientation.

• Proactivity, autonomy, and a strong spirit of collaboration.

Expected profile

The role requires a commercially disciplined sales profile, oriented towards relationships and growth. The Account Sales Manager must balance daily interaction with accounts with the proactive development of opportunities, transforming account knowledge into predictable recurring revenue, increased loyalty, and overall lifecycle value.

Success indicators

• Revenue growth within existing accounts.
• Partner performance and engagement.

• Sales development throughout the entire life cycle.

Working methods

Operate with structured customer planning, regular interaction with customers and partners, and clear follow-up actions.

Use Kemppi's standard sales methods and tools, including Business Plans, Commercial Plans for Partners, opportunity management, quotes, activities, and customer visibility based on the CRM.

Transform available information, assistance activities, customer roadmaps, and dialogue with partners into a visible pipeline and subsequent actions.

Collaborate closely with technical and assistance resources to transform customer development into profitable long-term growth.

The position will report directly to the Sales Director/Regional Sales Director.

What we offer:

• A dynamic and transforming environment.
• Professional growth plan.

• An international context (global supply chain).