Technical Specialist

Job Summary:

The Technician is responsible for diagnosing and repairing devices while ensuring optimal performance of test equipment. This role provides technical support and guidance to Authorized Service Centres across the Asia-Pacific region and ensures all repair activities comply with workplace safety standards. The ideal candidate demonstrates strong technical expertise, attention to detail, and the ability to efficiently troubleshoot electronic and electrical issues.

Key Responsibilities:

• Inspect, diagnose, and repair faulty devices or systems
• Troubleshoot electronic and electrical malfunctions
• Replace or repair defective components and parts
• Support and oversee repair activities by reviewing, guiding, and processing repair jobs from all Authorized Service Centres
• Ensure proper operation and calibration of all test equipment and systems
• Perform rework activities as required and instructed by the Business Unit
• Read and interpret product service manuals, service bulletins, schematics, and diagrams
• Maintain accurate records of repairs, parts used, and maintenance activities
• Adhere to safety procedures and company policies at all times
• Communicate repair status, technical findings, and recommendations to supervisors or customers
• Maintain a clean, organized, and safe work environment, including tools and equipment

Qualifications:

• Minimum diploma or equivalent qualification
• Proven experience as a Repair Technician or in a similar technical role
• Strong troubleshooting and problem-solving abilities
• Proficient in the use of diagnostic equipment, hand tools and power tools
• Basic to intermediate understanding of electronic and electrical systems
• Ability to work independently with minimal supervision as well as collaboratively in a team environment