Operasional Import

Job Description — Import Operations Position: Import Operations Staff (PT Kemasindo Cepat Nusantara)

Responsibilities:

• Handle and monitor import shipments from pre-arrival until cargo delivery to the customer.
• Prepare, check, and process import shipping documents, including:
• Bill of Lading (B/L)
• Commercial Invoice
• Packing List
• Import Manifest
• Delivery Order (DO)
• PIB and supporting customs documents
• Coordinate with shipping lines, overseas agents, customs brokers, warehouses, trucking vendors, and customers regarding import shipments.
• Monitor vessel schedules, ETA/ATA, container arrival, discharge, and cargo delivery status.
• Coordinate with the Customs Clearance team to ensure import documents and customs processes are completed properly and on time.
• Follow up DO issuance, container release, customs clearance, trucking arrangement, and cargo delivery.
• Monitor potential additional charges such as demurrage, detention, storage, lift-on/lift-off, and other port-related charges.
• Communicate shipment status and provide regular updates to customers and internal departments.
• Check shipping documents and shipment information to ensure consistency and accuracy.
• Handle operational issues, delays, discrepancies, and customer complaints related to import shipments.
• Maintain and update shipment records, operational reports, and import documentation.
• Ensure all import activities comply with company procedures, customs regulations, and applicable import regulations.
• Coordinate with the Finance team regarding operational invoices, vendor charges, and customer billing when required.

Qualifications :

• 1–2 years of experience in Import Operations, Freight Forwarding, Logistics, or Shipping is preferred.
• Fresh graduates with relevant internship or logistics experience are welcome to apply.
• Good understanding of import procedures and international shipping processes.
• Familiar with import documents such as B/L, Invoice, Packing List, Manifest, DO, PIB, and related documents.
• Familiar with container import operations, vessel schedules, shipping lines, and port processes.
• Understanding of Customs Clearance and Indonesian import regulations is an advantage.
• Good communication and coordination skills with customers, vendors, agents, and internal teams.
• Good English communication skills, especially for emails and shipping documents.
• Proficient in Microsoft Office, especially Excel and Word.
• Detail-oriented, organized, responsible, and able to work under deadlines.
• Able to handle multiple shipments and operational tasks simultaneously.
• Willing to work in a fast-paced logistics/freight forwarding environment.

Skills: Administration, Microsoft Excel, Forwarder, Communication Skills, Operational Planning, Supply Chain Management, Import Export, Logistics Management