Lettings Officer
Your tasks
We’re looking for a proactive, customer-focused Lettings Officer to join a busy housing association on a temporary 2-month assignment. If you have experience in social housing lettings, enjoy working in a fast-paced environment, and are passionate about helping people find a place to call home, this could be the perfect opportunity for you!
As a Lettings Officer, you’ll play a key role in delivering an efficient, customer-focused lettings service, helping to ensure properties are let promptly and applicants receive a positive experience throughout the process.
Your key responsibilities will include
- Managing the end-to-end lettings process, from nominations and allocations through to sign-up.
- Liaising with prospective tenants, local authorities and partner agencies.
- Conducting affordability, eligibility and verification checks in line with relevant policies and procedures.
- Coordinating property viewings, offers and tenancy sign-ups.
- Monitoring vacant properties and helping to minimise turnaround times and rent loss.
- Maintaining accurate records and ensuring compliance with lettings policies and relevant legislation.
- Providing excellent customer service, handling queries and supporting applicants throughout their journey.
Requirements
We’re looking for someone who is organised, adaptable and confident managing competing priorities.
ESSENTIAL
- Previous experience in a lettings, allocations or housing management role, preferably within social housing.
- A good understanding of housing allocations, tenancy sign-ups and the lettings process.
- Excellent communication and relationship-building skills.
- Strong administration, organisational and IT skills.
- A customer-focused approach, with the ability to handle sensitive situations professionally.
- The ability to hit the ground running and work independently in a temporary assignment.
What we offer
- Competitive rate of pay
- An initial 2-month temporary assignment
- The opportunity to gain valuable experience within a housing association
- A rewarding role where your work directly supports individuals and families in accessing housing
- The chance to make an immediate impact within a busy lettings team
How to apply
If you’re an experienced Lettings Officer looking for your next temporary opportunity and can make an immediate impact, we’d love to hear from you!
Other
Lettings Officer – Housing Association Temporary Assignment | 2 Months | Competitive Rate Ready for your next opportunity to make a difference?