Commercial B2B (M/F)

Job Description:

Karpos RH is recruiting for its client, a major player in the distribution of office products, IT, cloud, as well as cybersecurity products, a Sales Engineer M/F, in the Haute-Savoie territory (the triangle between Chamonix, Evian, and Annemasse. Your missions will be:

Prospecting & commercial preparation***Plan and organize prospecting actions according to the company's strategy and priorities,

• Identify and select relevant appointments,
• Manage appointment setting with clients and prospects.

Interviews & needs analysis***Conduct face-to-face interviews,

• Analyze the client's environment: document workflows, printing systems, organization,
• Present the company, Ricoh solutions and products,
• Perform on-site demonstrations,
• Propose adapted solutions and formulate offers aimed at optimizing document workflows.

Commercial monitoring and analysis***Analyze results vs. objectives,

• Identify gaps, strengths/weaknesses and implement corrective actions,
• Monitor the competition: products, strategy, strengths/weaknesses.

Administrative management & sales steering: Update the client/prospect database,

• Record all commercial activity in internal tools,
• Develop commercial proposals and validate client solvency,
• Draft contracts and prepare administrative orders.

Client follow-up & loyalty***Ensure client satisfaction and implement loyalty actions,

• Ensure order follow-up, handle disputes and respond to client/prospect requests,
• Participate in complaint management.

Compliance with internal standards: Apply quality, environment, safety and compliance procedures (ISO, ISMS, SOX.

Profile Description:

With a background from a business school or equivalent, you have at least 3 years of experience in a mobile sales role, preferably in the field of office automation and/or IT.

You have a good knowledge of the market and printing, IT and services solutions. You master prospecting techniques, client needs analysis, the construction of commercial offers and the entire sales cycle, from discovery to negotiation and closing. Comfortable with ADV processes (orders, financing, contracts, disputes, invoicing), you are rigorous, organized and possess strong analytical and writing skills.

Proficiency in a CRM, office tools as well as an A2 level of English is expected. Finally, you wish to join a human, ambitious company committed to the transformation of tomorrow's BtoB world.