Japanese-Speaking Engineer
Job Description
- Support site managers and site members for any technical issues relating to scrubber.
- Regarding those issues/troubles/questions beyond your knowledge, communicate with Japan to get proper answer/advice, and then feedback to site.
- Visit site to join PM/CM jobs, or to carry out troubleshooting activities, or any other ad-hoc tasks if necessary (such as meeting with customer etc).
- Understand CMS/SCADA system, assist site managers to settle the job, or complete the job independently (cooperate directly with 3rdparty vendor if necessary).
- Understand basic knowledge of CX-programmer, able to download / upload / verify PLC programs
- Understand basic knowledge of GP-Pro EX, able to download / upload / verify touch panel programs
- Understand basic knowledge of Gas DRE testing, assist site manager to complete DRE testing (including tool purchasing, instrument management and communication with 3rd party vendor if necessary).
- Manage claim reports issued by site managers.
- Follow up claim cases, assist the communication between site manager and TS Dept. Gain information from site and answer questions raised by TS Dept.
- Keep record of claim parts shipment. Help site managers to check parts code with Japan
- Make DRE report (including DRE rate calculation).
- Risk assessment & safety related issue.
- Daily & Weekly Report.
- Document Translation & Email Translation.
- Interpretation for meeting, training or any other company activities.
- Any other ad-hoc works.
Requirements
- Fluent in Japanese and English in writing and speaking.
- Minimum Diploma in Engineering.
- Strong ability in handling technical issues and able to propose and negotiate service contracts to customers.
- Experience in Semiconductor Fab and Service Audit will be an advantage.
- Good understanding & knowledge of semiconductor facilities & processes will be an advantage.
- Willing to travel daily to various sites.
- Must be self-driven, energetic, resourceful, and good leadership.
- Meticulous and timely in documentation.
- Able to project strong, positive image of self and company.
- Team player with good communication skill.
- Responsible, independent with excellent customer service skill.
Benefits
- Transport Allowance
- AWS
- Variable Bonus
- Attendance Allowance
- Quarterly Incentive
- Medical Fees