Customer Service Specialist

Job Responsibilities:

Handle customer inquiries and provide accurate information about products and services.

Respond to customer complaints and resolve issues professionally.

Follow up on customer requests and ensure customer satisfaction.

Maintain accurate records of customer interactions.

Coordinate with internal departments to ensure timely resolution of customer issues.

Build and maintain positive relationships with customers.

Job Requirements:

Previous experience in customer service is preferred.

Excellent communication and interpersonal skills.

Good problem-solving and organizational skills.

Good command of Microsoft Office.

Ability to work under pressure and handle multiple tasks.