Program Manager (M/F)

European industry is transforming. The capital is there, the projects are too. But on the ground, the essential element is missing: the skills to run the lines. It is to respond to this context that Kali Group exists. We are a consulting firm 100% specialized in operational manufacturing. From industrialization to modernization, we solve the challenges imposed by factory complexity in Aeronautics, Nuclear, and Life Sciences. Our strength is our community. At Kali Group, every specialist is part of a collective of experts who share their feedback, methods, and solutions. You are never alone when facing a problem. When you are stuck on a subject, another member of the community has already solved it elsewhere. It is this collective intelligence that makes us different. Our ambition: To develop THE community of manufacturing specialists and become the European operational reference.

The position:

The Challenge

A strategic client, an ongoing quality crisis, contractual commitments under pressure. In this context, the program cannot afford to be managed blindly. A Program Manager is needed, capable of taking charge of the client relationship, structuring the crisis exit, and keeping internal teams aligned on a single objective: restoring trust and securing deliveries.

What you will concretely do

In total immersion on-site, in Figeac, you will be the guarantor of the client relationship and the program's performance in a crisis situation:

Take charge of the operational and strategic relationship with the client affected by the quality crisis. Structure and manage the crisis exit plan in connection with the Quality, Production, and Logistics teams. Ensure rigorous reporting to the client and management: progress, indicators, milestones. Coordinate internal corrective actions and guarantee their implementation within the committed deadlines. Anticipate program risks and alert with the right information, at the right time. Maintain and rebuild client trust over the long term, beyond the crisis phase.

Profile sought:

Who you are

You have a minimum of 5 years of experience in program management or client account management in the aeronautics sector, ideally with exposure to quality crisis situations or contractual tension.

You know how to maintain a client relationship under pressure - without evading difficult subjects, without losing your posture. You are capable of delivering a clear message both internally and externally, of uniting multidisciplinary teams around an action plan, and of staying the course until the crisis is resolved.

Your English is operational - both spoken and written. The client relationship may be conducted in English: this is non-negotiable.

You master program management tools and the requirements of aeronautical customers.

You are available quickly and mobile in the Figeac (46) area.