Payment Engineering & Implementation Manager

Our Client:

Our client is a leading global financial technology and payment solutions provider, working with financial institutions, digital wallets, merchants, and strategic partners to enable seamless digital payments, financial connectivity, and cross-border commerce.

Our client is seeking a Payment Engineering & Implementation Manager to manage and grow its most strategic digital wallet partnerships across Southeast Asia. This person must discuss in-depth (technical discussion) with the engineers regarding system architecture, APIs, and technical trade-off.

Based in Singapore, this role combines strategic partnership management, solution architecture, commercial development, and executive stakeholder engagement. You will serve as a trusted advisor and primary relationship lead for key digital wallet partners, working closely with senior business, product, and technology stakeholders.

Key Responsibilities:

1. Strategic Partner Relationship Management

• Own and develop executive-level relationships with leading digital wallet partners across Southeast Asia.
• Serve as the primary point of contact for senior business, product, and technology stakeholders.
• Build a deep understanding of partners' business strategies, commercial priorities, operational challenges, and technology roadmaps.
• Act as a trusted advisor by providing insights into industry trends, payment innovations, market developments, and best practices.
• Identify opportunities to strengthen existing partnerships, improve solution adoption, and deliver measurable business outcomes.
• Build long-term relationships with key decision-makers across partner organisations.

2. Solution Strategy and Architecture

• Design and lead end-to-end solution strategies that integrate business requirements, technology capabilities, operational considerations, and commercial objectives.
• Translate complex technology capabilities into compelling business propositions for enterprise partners.
• Develop solution strategies covering digital payments, cross-border payments, AI/ML, risk management, identity verification, authentication, and API integration.
• Work closely with internal product and engineering teams to assess technical feasibility, integration requirements, and implementation considerations.
• Bridge partner requirements with internal technical capabilities, translating market needs into actionable product and engineering priorities.

3. Commercial Growth and Deal Leadership

• Identify, develop, and close new business opportunities that expand strategic partnerships and generate revenue.
• Lead commercial discussions, business case development, partnership structuring, and contract negotiations.
• Evaluate commercial opportunities and develop sustainable partnership models that support long-term growth.
• Collaborate with Legal, Finance, Risk, and other internal stakeholders to ensure partnership agreements are commercially viable and compliant.
• Drive solution adoption, revenue growth, and expansion of existing strategic accounts.
• Monitor partnership performance and identify opportunities to improve commercial outcomes.

4. Cross-Functional Leadership and Execution

• Lead complex initiatives involving product, engineering, operations, commercial, and regional teams.
• Coordinate internal and external stakeholders to ensure successful delivery of partner commitments.
• Manage project dependencies, technical considerations, and stakeholder expectations.
• Bring partner feedback, industry insights, and market intelligence into product strategy and roadmap planning.
• Influence stakeholders across a matrixed organisation to accelerate decision-making and execution.
• Ensure strategic initiatives deliver measurable commercial and operational results.

5. Regional Market and Industry Development

• Develop a strong understanding of the Southeast Asian digital wallet and fintech ecosystem.
• Monitor market developments, payment trends, competitive dynamics, and emerging business opportunities.
• Identify potential areas for strategic collaboration and new solution development.
• Travel across Southeast Asia as required to engage partners, support commercial discussions, and strengthen regional relationships.

Requirements:

• At least 5-10 years of relevant experience in solutions consulting, solution architecture, product management, strategic partnerships, or a related customer-facing role within payments, fintech, or digital wallets.
• Strong understanding of the fintech and digital payments ecosystem, preferably with exposure to Southeast Asian markets.
• Demonstrated experience managing enterprise partnerships and engaging senior-level stakeholders.
• Proven ability to lead commercial discussions, partnership development, and negotiations with enterprise customers or strategic partners.
• Strong technical foundation, with the ability to understand solution architecture, APIs, technical connectivity, payment infrastructure, and enterprise system integrations.
• Ability to translate complex technical concepts into business value propositions and commercial opportunities.
• Experience working across business and technical teams to develop and deliver customer or partner solutions.
• Strong executive communication, presentation, negotiation, and stakeholder management skills.
• Ability to engage confidently with C-suite executives, business leaders, product teams, and engineering stakeholders.
• Self-motivated and comfortable operating in a fast-paced environment with ambiguity and evolving priorities.
• Willingness to travel across Southeast Asia when required.

EA Licence No: 23S1615