E-Commerce Store Manager

Your tasks

To manage the end-to-end operations of the e-commerce store, optimize commercial and operational performance, increase sales, and enhance customer experience through effective product and order management, inventory coordination, performance monitoring, and continuous improvement initiatives.

Store operations: Manage daily store operations, ensuring store readiness, data accuracy, and smooth business continuity.

Customer experience: Optimize the customer journey and address issues affecting the shopping experience and customer satisfaction.

Product management: Oversee product listings, pricing, descriptions, images, promotions, and product information accuracy.

Sales & performance: Monitor sales performance, analyze KPIs, and identify opportunities to improve revenue and conversion rates.

Orders & inventory: Monitor product availability, inventory accuracy, order fulfillment, and coordination with shipping and delivery teams.

Marketing & promotions: Coordinate with marketing teams on campaigns and promotions, measuring their impact on sales and store performance.

Data analysis & reporting: Prepare regular reports on sales, best-selling products, conversion rates, and overall store performance, providing actionable recommendations.

Continuous improvement: Identify operational challenges and implement improvements that increase efficiency and support sustainable store growth.

Requirements

• Proven experience managing or operating e-commerce stores.
• Strong understanding of e-commerce operations, product management, order fulfillment, and inventory coordination.
• Experience monitoring sales, analyzing data, and tracking key performance indicators.
• Knowledge of digital marketing, promotional campaigns, and conversion rate optimization.
• Strong problem-solving, organizational, follow-up, and prioritization skills.
• A hands-on approach and the ability to collaborate effectively with cross-functional teams to achieve store objectives.