CUSTOMER SERVICE ASSISTANT

Role Overview:

The Remittance CSR is responsible for handling the daily inbound and outbound calls related to the remittance business.

Qualifications/Requirements: Technical Skills Required:

-Skilled in active listening and communicating effectively with a diverse range of customers

Remarks: The Company Kabayan Remit is the premier online money transfer platform dedicated to remittances to the Philippines in the UK, with a growing presence in Canada and the US.

With a great understanding of the Philippines and its culture, Kabayan Remit provides a unique approach to help Filipinos who work hard overseas to send money to their loved ones back home. We established Kabayan Remit in the UK in 2012, with a mission to offer unparalleled money remittance services to Filipinos working abroad who wished to send their hard-earned money to their loved ones in the Philippines. Our goal was to make money transfers quick, easy, and convenient for our kababayans. To achieve this, we developed an intuitive website and mobile application that provides incredible exchange rates, low transfer fees, and quick payouts to beneficiaries. We created a platform that makes money transfers and bill payments more convenient, affordable, and faster for Filipinos. Since our inception, we have experienced massive growth. What began as a money transfer service exclusively for Filipinos in the UK has expanded to serve Filipinos in Canada and the US as well.

Schedule: 8 hour shift

Shift system

On-Site (Ortigas area) Supplemental Pay: 13th month salary

Overtime pay

Monthly Incentives Benefits: