E-commerce & Digital Marketing Specialist

Your tasks

1. E-commerce Management

• Manage and maintain online stores across marketplaces and other e-commerce platforms.
• Upload and update product listings, including product descriptions, images, pricing, and stock availability.
• Monitor incoming orders and ensure accurate and timely order processing.
• Track inventory and coordinate stock updates when necessary.
• Manage customer inquiries through marketplace chat and provide responsive customer service.
• Monitor sales performance, promotions, and marketplace activities to support business growth.

1. Digital Marketing & Content Creation

• Plan and execute digital marketing activities across social media and relevant online platforms.
• Create engaging promotional content, including photos, videos, captions, and product marketing materials.
• Manage social media accounts and maintain consistent brand communication.
• Assist in developing promotional campaigns to increase brand awareness, engagement, and online sales.
• Monitor content and campaign performance and prepare regular reports.
• Stay up to date with digital marketing trends, social media developments, and competitor activities.

1. Order Processing & Packing

• Pick, check, and pack customer orders accurately and neatly.
• Ensure products are in good condition and match the order details before shipment.
• Prepare orders for dispatch according to shipping schedules and marketplace deadlines.
• Maintain accurate order records and coordinate with couriers or relevant teams when needed.
• Keep the packing area organized, clean, and efficient.

Requirements

Job Description We are looking for a proactive, creative, and detail-oriented E-commerce & Digital Marketing Specialist to manage our online sales channels, execute digital marketing activities, and support daily e-commerce operations. The ideal candidate is comfortable working in a dynamic environment, has a strong interest in digital trends, and is willing to handle both marketing and operational responsibilities, including order processing and packing.

• Diploma or Bachelor's degree in Digital Marketing, E-commerce, Marketing, Business, or a related field is preferred.
• Previous experience in e-commerce, marketplace management, or digital marketing is an advantage.
• Familiar with marketplaces such as Shopee, Tokopedia, TikTok Shop, or similar platforms.
• Able to create basic marketing content using Canva or other photo and video editing applications.
• Understands social media management, online promotions, and basic digital marketing principles.
• Proficient in Microsoft Excel or Google Sheets for managing product data, inventory, and sales reports.
• Detail-oriented, organized, proactive, and responsible.
• Good communication skills and ability to work independently or collaboratively.
• Willing to perform hands-on operational tasks, including order preparation and packing.
• Able to manage multiple tasks and meet deadlines.

Preferred Qualifications

• Experience managing marketplace promotions, campaigns, or paid advertisements.
• Basic understanding of sales analytics, digital marketing metrics, and conversion performance.
• Familiarity with inventory management and order fulfillment processes.

Skills: Google Ads, E-Commerce Operations, Marketing Communications, Social Media, Affiliate Marketing