retail store supervisor

Education:

Secondary (high) school graduation certificate.

Tasks:

• Assign sales workers to duties.
• Hire and train or arrange for training of staff.
• Authorize payments by cheque.
• Order merchandise.
• Authorize return of merchandise.
• Establish work schedules.
• Sell merchandise.
• Prepare reports on sales volumes, merchandising and personnel matters.
• Resolve issues that may arise, including customer requests, complaints and supply shortages.
• Organize and maintain inventory.
• Supervise and co-ordinate activities of workers.
• Manage cash.
• Oversee payroll administration.
• Conduct performance reviews.
• Schedule and assign duties of housekeeping staff.

Area of specialization:

Retail store.

Work conditions and physical capabilities:

• Fast-paced environment.
• Work under pressure.
• Tight deadlines.
• Handling heavy loads.
• Attention to detail.
• Combination of sitting, standing, walking.
• Walking.
• Ability to distinguish between colours.
• Sitting.
• Bending, crouching, kneeling.

Personal suitability:

• Accurate.
• Client focus.
• Efficient interpersonal skills.
• Excellent oral communication.
• Flexibility.
• Organized.
• Reliability.
• Team player.
• Dependability.
• Excellent written communication.
• Initiative.
• Judgement.
• Ability to multitask.

Experience:

7 months to less than 1 year.