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RENTAL FLEET MANAGEMENT CUSTOMER SERVICE REPRESENTATIVE M/F (M/F)

JUNGHEINRICH FRANCEYvelinesEURESpublished 09/30/2026
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Must-have:Principal
Nice-to-have:SAP
Machine translation — original language: French.Show original

The RFM customer service representative manages the Jungheinrich machine fleet at our main client. In this capacity, their missions are structured around several axes:

  • Animation of the regional activity of accounts and clients for which the National Manager is responsible
  • Administrative follow-up of requests and contracts
  • Supervision & Follow-up of client(s) requests & the responses provided by the Jungheinrich France network
  • Preparation of quotes
  • Management of different types of contracts
  • Administrative management of fleets
  • Transfers of trucks and contracts France/ France and France/ Abroad
  • Administrative management of the central battery fleet, platforms ...
  • Administrative management of new equipment orders
  • Centralization and administrative follow-up of disputes and client(s) complaints that do not find solutions in the regions
  • Reporting and controls
  • Animation & control of the request tracking table
  • Follow-up of annual fleet audits and battery audits
  • Follow-up and control of invoicing and credit notes
  • Client follow-up and loyalty by ensuring a reactive response to clients and aligning client needs with truck availability

Advantages: FIXED REMUNERATION + RESTAURANT VOUCHERS + RTT + PROFIT SHARING/PARTICIPATION

With a Bac + 2 degree in Sales Administration or similar, you have initial experience in B to B oriented administrative management, ideally in an industrial environment.

Rigor, reactivity, and organization are your main assets to successfully carry out and succeed in this position. You practice English daily and are comfortable using Excel.

Possessing strength of character and an ability to adapt, you are versatile, reactive, and capable of working under urgency.

You love challenges and are a negotiator at heart. You master the Pack Office and know how to organize your work. Knowledge of SAP is a plus.

All over France, our 1250 employees share the same passion for the profession. If, like them, you wish to evolve within a group that never stops growing, join the Jungheinrich community!