Service Administrator
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Juice Recruitment are delighted to be supporting our fantastic client based in Gloucester with their search for a Service Administrator on a full time permanent basis.
This is an excellent opportunity if you have 6-12 months office experience and looking to venture into a new challenge!
DAY TO DAY:
- Handle client communications, ensuring a high standard of customer service.
- Accurately log client interactions and service requests using in-house IT systems.
- Coordinate and plan service visits, adhering to SLAs and optimising efficiency.
- Facilitate seamless communication between clients, technicians, and managers.
- Contribute to achieving team KPIs through diligent work ethic.
- Perform additional customer service and administrative duties as needed
WE WOULD LOVE TO SEE:
- Previous customer service experience
- Excellent verbal and written communication skills
- Able to work to deadlines and independently at times
- Proficiency in Office 365 and the ability to quickly learn new IT systems.
Hours are Monday - Friday 8am - 5pm with hybrid working available after 3 months! Paying £26,000 per annum with immediate start dates available!
For more information, please click apply now or contact Juice Cheltenham today!