Assistant Manager
Your tasks
- Oversee daily operations of the outlet, including staff management, scheduling, and customer service.
- Develop and implement strategies to increase revenue and profitability.
- Recruit, train, and supervise salon staff.
- Ensure high standards of cleanliness, organization, and professionalism are maintained throughout the outlet.
- Manage inventory, including ordering supplies and maintaining stock levels.
- Handle customer inquiries, complaints, and feedback in a professional and timely manner.
- Develop and execute marketing and promotional campaigns to attract new customers and retain existing ones.
- Monitor and analyze company performance metrics, such as sales figures, appointment bookings, and customer satisfaction ratings.
- Implement and enforce salon policies and procedures, including safety regulations and sanitation standards.
- Stay informed about industry trends, products, and techniques to ensure the company remains competitive.
Requirements
- At least 5 years in relevant experience.
- To be able to manage pressure of multi customers service requests and time management.
- Able to work irregular timing.
- To be able to understand Customer needs.
How to apply
Interested applicants, please send in updated resume.
Other
We regret that only short listed candidates will be notified.
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