1210 Student Support Officer / Bedok Reservoir
Name of Authority: Damai Secondary School
Contract Period: From 1 January 2027 to 31 October 2027.
Personnel to be deployed at the following hours:
- Monday to Friday: 7:30am – 5:00pm
- On 2 designated detention days, working hours will be extended until 6:00pm.
- Detention days are tentatively scheduled on Tuesdays and Wednesdays, subject to the school’s confirmation.
- No work on weekends, public holidays, June, November and December
- Working hours may vary depending on the school’s requirements
Requirements:
The Personnel shall minimally have the following qualifications, skills and experience:
- Relevant qualifications or certifications in Youth Work or related fields are preferred.
- At least 1 year of experience in discipline management, case management or behaviour support involving youths.
- Good communication and interpersonal skills with students and adults.
- Able to guide and mentor students with disciplinary or behavioural issues.
- Experience with restorative practices or behaviour management is an advantage.
- Emotionally resilient and able to handle challenging situations professionally.
- Able to work effectively with students and parents from diverse backgrounds.
Job Scopes：
The Services required are set out as follows:
- Support daily student discipline matters, including latecomers, detention and suspension.
- Conduct school compound walkabouts and monitor student behaviour.
- Investigate disciplinary cases and follow up with students and parents.
- Guide and mentor students with disciplinary or behavioural issues.
- Monitor students’ progress and provide appropriate follow-up.
- Maintain records, incident reports and case documentation using Microsoft Office (Word/Excel).
- Follow school procedures on student safety, confidentiality and data protection.
- Perform other student management or school duties as assigned.