Planning Transport Conteneur

About the company

Founded in 1958, JOST is a family-owned group and a leading player in the transport and logistics sector across Europe and Tunisia.

We provide tailored road and multimodal transport solutions, as well as warehousing and logistics services.

A few key figures

• More than 4,000 employees across 10 countries
• 2,100 trucks and 4,500 trailers
• 810,000 m² of warehousing space across Europe
• €441 million in consolidated revenue
• 54 companies operating across 5 currencies

Joining JOST means becoming part of a growing family-owned business with international ambitions and a continuous commitment to innovation in the transport and logistics sector.

Your tasks

Transport Planning & Shipment Monitoring

• Monitor ongoing shipments using track & trace tools and make adjustments where necessary.
• Follow up on transport operations and ensure the smooth coordination of container movements.
• Identify potential issues and implement appropriate solutions to minimise disruptions.
• Maintain regular communication with the planning department to ensure efficient transport operations.

Customer & Key Account Coordination

• Act as the main point of contact between key accounts and the planning department.
• Handle incoming telephone calls and emails, ensuring that requests are dealt with efficiently.
• Communicate with customers and provide regular feedback on the status of their shipments.
• Ensure a high level of customer satisfaction through a friendly, professional and service-oriented approach.

Driver Communication & Operational Support

• Maintain regular contact with drivers and act as their point of contact for day-to-day operational issues.
• Identify suitable solutions to address drivers' questions and operational challenges.
• Coordinate with the relevant internal teams to resolve issues and ensure continuity of operations.
• Ensure clear and accurate communication between drivers, customers and the planning department.

Requirements

Education & Experience

• You hold a bachelor's degree or have equivalent professional experience.
• You have at least 3 years of relevant professional experience, ideally in container transport planning.
• You have a good geographical knowledge and understand the operational requirements of transport planning.
• Experience coordinating shipments and communicating with customers and drivers is an asset.

Languages

• You are proficient in Dutch, French and English, both spoken and written.

Personal Skills

• You have strong geographical knowledge and enjoy working in a transport environment.
• You possess excellent communication skills and can interact effectively with customers, drivers and colleagues.
• You are accurate, detail-oriented and well organised.
• You have strong problem-solving skills and can react quickly to unexpected situations.
• You are able to work under pressure and manage competing priorities.
• You are a team player who collaborates effectively with different departments.
• You have good administrative skills and ensure accurate follow-up of transport operations.
• You have a customer-focused and service-oriented mindset, combined with a friendly and professional attitude.

What we offer

• The opportunity to join a family-owned group with an international presence in the transport and logistics sector.
• A varied role combining transport planning, customer communication and operational coordination.
• A dynamic working environment where organisation, responsiveness and teamwork are essential.
• The opportunity to work closely with key accounts, drivers and the planning department to ensure smooth transport operations.