Digital Learning Officer

What we offer

A fixed-term contract

A varied and strategic role within the Human Resources department, at the heart of the Group's training and skills development challenges;

The opportunity to contribute to the deployment of a Digital Learning strategy on an international scale;

A transversal role combining instructional design, content creation, digital tools, coordination, and data analysis;

The possibility to design innovative, concrete learning experiences adapted to the realities of the Group's different professions;

An international environment offering the possibility to collaborate with stakeholders from different countries, professions, and cultures;

The opportunity to actively contribute to the development of a true learning culture and the continuous improvement of skills within the Group.

Responsibilities

As a Digital Learning Officer, you are responsible for the design, development, deployment, and continuous improvement of the Group's digital training solutions. You transform operational and professional training needs into simple, engaging, and effective digital learning experiences, adapted to the Group's different audiences, countries, professions, and languages. You take charge of the entire digital training lifecycle, from needs analysis to learner follow-up, reporting, and continuous improvement.

Your main missions are as follows:

Digital Learning Strategy & coordination Participate in the implementation of the Group's Digital Learning strategy;

Identify training that can be digitized or integrated into blended learning paths;

Collaborate with Training Officers, trainers, managers, and subject matter experts to identify training needs;

Advise teams on the pedagogical formats best suited to the needs and target audiences;

Ensure the consistency of Digital Learning practices and standards at the Group level.

Instructional Design Analyze training needs and translate them into clear pedagogical objectives;

Structure content according to instructional design principles;

Design pedagogical scenarios adapted to different audiences;

Transform complex technical or operational information into simple, accessible, and easily applicable content;

Design quizzes, evaluations, exercises, and interactive activities;

Ensure the proposal of short, concrete training sessions adapted to field realities.

Digital Content Creation Design and produce various pedagogical materials, including: e-learning modules;

Microlearning content;

Training videos;

Tutorials and "How to" videos;

Quizzes and evaluations;

Interactive activities;

Digital onboarding content;

Visual aids and operational support.

Coordinate content creation with internal experts and, if necessary, with external providers;

Ensure compliance with the Group's pedagogical, graphic, and communication standards.

LMS & Training Tools Management Publish and maintain content in the digital training environment;

Create and manage training, learning paths, and learner groups;

Assign training based on populations and professional needs;

Ensure the monitoring of learning paths and completions;

Keep the digital training catalog up to date;

Provide support to users and Training teams;

Test new features and contribute to the evolution of Digital Learning tools;

Collaborate with IT teams and external suppliers in case of technical issues.

Training Deployment Organize digital training campaigns in different countries and departments;

Prepare communications accompanying the launch of training;

Ensure that employees and managers have all the necessary information;

Monitor participation and completion rates;

Support local Training teams in the deployment of training;

Adapt deployment methods to the operational constraints of different sites.

Reporting & Learning Analytics Monitor the main KPIs related to Digital Learning;

Produce dashboards and reports specifically regarding participation and completion rates, evaluation results, learner engagement, feedback, and mandatory training that is uncompleted or overdue;

Analyze results and identify areas for improvement;

Evaluate, whenever possible, the effectiveness of training beyond simple completion rates;

Formulate recommendations based on the collected data.

Continuous Improvement & Innovation Regularly review content and update training that has become obsolete or incorrect;

Collect and analyze feedback from learners, trainers, and managers;

Maintain a watch on developments in Digital Learning and pedagogical technologies;

Test new formats and tools when they bring real pedagogical value;

Contribute to the development of a learning culture within the Group.

Training & experience You hold a Bachelor's or a Master's degree in Training, Human Resources, Communication, Pedagogy, Digital Media, or a similar field;

Experience in Digital Learning, instructional design, training coordination, or content creation is a real asset;

Experience in an international and/or operational environment is appreciated.

Technical Skills You have good knowledge of or a real interest in: e-learning authoring tools;

LMS/LXP platforms;

Video and multimedia content creation;

Microsoft 365;

Digital communication tools;

Reporting and Learning Analytics.

Knowledge of Easygenerator or an equivalent authoring tool is an asset.

Languages You are proficient in English at a professional level;

Knowledge of French and/or Dutch is an asset;

Any additional language is appreciated in the Group's international context.

Behavioral Skills You are organized, rigorous, and attentive to detail;

You combine creativity with a structured approach;

You have excellent communication skills;

You are able to simplify complex information and make it accessible;

You possess a real pedagogical sensitivity;

You are autonomous, curious, and have a strong desire to learn;

You are able to manage several projects simultaneously and meet deadlines;

You are comfortable collaborating with both operational and corporate stakeholders;

You have an analytical mind and are oriented towards results and continuous improvement.

About the company

Founded in 1958, the JOST Group is a family group that has established itself as a leading player in transport and logistics in Europe and Tunisia. It offers its customers road and multimodal transport solutions as well as warehousing logistics services, custom-designed to meet various and constantly evolving needs.

With its continuous development, the group relies on significant logistical resources and a strong international presence: More than 3,000 employees distributed across 10 countries;

A fleet of 1,700 trucks and 4,000 trailers;

710,000 m² of warehousing space in Europe;

A consolidated turnover of 441 million euros within 54 companies operating in 5 currencies.

Joining the JOST Group means joining a growing family business, driven by international ambition and a dynamic of continuous innovation in the transport and logistics sector.