Senior Concierge

About the Role We are seeking an exceptional Executive Hospitality Coordinator to deliver world-class hospitality experiences for C-Suite executives and VVIPs. This premium role combines event management, high-touch client service, and operational excellence in an exclusive executive environment. If you have a distinguished background in luxury hospitality and thrive in fast-paced, high-stakes settings, this is your opportunity to elevate your career. Key Responsibilities Site Operations & Event Management Oversee end-to-end operations of premium event spaces with meticulous attention to detail

Coordinate event setup, execution, and breakdown to impeccable standards

Conduct regular facility inspections and manage maintenance requirements

Implement quality control measures to maintain our premium positioning

Curate menus and manage F&B requirements for high-profile business units

Host and support VVIPs throughout their visits, ensuring exceptional hospitality experiences

Support special events and vendor management to provide first-class service

Client Relations & Service Excellence Serve as primary liaison for all C-Suite and VVIP client communications

Conduct pre-event consultations and create detailed event briefings

Handle high-stakes events with discretion, poise, and professionalism

Manage multiple simultaneous events at various planning stages

Respond swiftly to real-time challenges while maintaining service quality

Proactively identify opportunities to enhance service standards

Visitor & Security Management Provide seamless visitor registration services for executive guests

Enhance facility safety and security through professional visitor management

Execute emergency response protocols when necessary

Vendor Coordination Coordinate seamlessly with internal departments and external partners

Maintain composure under pressure during peak periods

Build and maintain relationships with premium service providers

Candidate Requirements Essential Qualifications Minimum 5 years of experience in luxury hospitality, F&B, or tourism sectors, including at least 3 years in event coordination.

Must have  experience in airlines and/or hotel industry

Proven track record managing C-Suite executives and VVIPs

Prior experience coordinating high-profile events

Technical Skills Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)

Excellent command of written and verbal English

In-depth knowledge of wines, spirits, and beverages (cocktail creation ability required)

Food handling certification and white glove service expertise

Understanding of premium service standards and protocols

Personal Attributes Proactive mindset with exceptional organizational abilities

Outstanding communication and interpersonal skills

Ability to work under pressure and meet tight deadlines

Professional grooming and presentation throughout the workday

Discretion and confidentiality when handling sensitive matters

Grace under pressure with solution-oriented approach