Bilingual Office Assistant - Temporary
Your tasks
What this job entails (Job Objective) The Facility Assistant provides administrative and operational support to the Facilities and Workplace team, ensuring that the Ciudad de México office operates safely, efficiently, and consistently. The role coordinates daily workplace services, vendors, supplies, event and meeting support, access requests, mail and equipment handling, service records, and cost controls. Acting as a visible point of contact for employees and service partners, the Facility Assistant follows up on requests until completion, supporting a welcoming, well-maintained, and compliant work environment.
What is your day-to-day? Perform routine office walkthroughs and condition checks, verifying cleanliness, replenishing missing materials, and redistributing stationery and supplies as needed Maintain daily workplace records and support scheduled EHS (Environment, Health, and Safety) inspections, including daily, weekly, monthly, and quarterly reviews, and reporting of best practices Coordinate facilities-related requests and vendor activity, including scheduling visits, quotes, supervised office access, task tracking, and accurate service records Coordinate workplace hospitality services, including snack and meal orders, coffee capsule and milk stock, coffee breaks, meeting room reservations, deliveries, cancellations, and surplus storage, monitoring agreed budgets and costs Support corporate and employee events by coordinating rooms, decorations, refreshments, vendors, payments, streaming arrangements, and other on-site service requirements according to applicable standards Manage workplace support activities including access card requests and replacements, custody and tracking of mail and packages, secure receipt and storage of IT equipment, reporting meeting room failures, and parking-related assistance Review monthly service payment reports and support charges, follow up on vendor invoices, maintain trackers and records, and respond to employee complaints, suggestions, and feedback by resolving issues or directing users to the appropriate contact Desired experience and technical skills
Requirements
High School completed (indispensable) Advanced English (interview will be conducted in the language) Minimum 1 year of experience in general administrative tasks, preferably related to the facilities area, facility management, or workplace services Knowledge of work order management systems and vendor administration Familiarity with EHS (Environment, Health, and Safety) standards and maintenance best practices Exceptional organizational skills and the ability to handle multiple tasks simultaneously Proactive attitude, customer service orientation, and excellent problem-solving skills Excellent verbal and written communication to interact with employees, vendors, and internal teams Advanced proficiency in Microsoft Office (Excel, Word, Outlook) and facility management tools
-Requirements- Minimum education: High School - General High School 2 years of experience Languages: English Keywords: ayudante, asistente, auxiliar, aux, auxiliary, assistant, helper, aide, office, oficina
What we offer
Direct hiring by the company Base Salary Statutory Benefits: IMSS, vacations, vacation premium, Christmas bonus (aguinaldo) Life Insurance + death benefit support Constant training through an online platform with more than 15,000 courses available in various languages Psychological, Medical, Nutritional, Legal, Financial, and Veterinary Consultations (via remote) Wellhub: Corporate wellness program offering access to gyms, online classes, nutritionists, and more Annual Target Bonus
Gross Monthly Salary: $26,000 MXN
How to apply
If this job description resonates with you, we encourage you to apply. We are interested in meeting you and the value you can bring to our company!
Other
Job Description At JLL, we have a very strong commitment to diversity, which is why we promote the inclusion of all people on equal terms; that is, we do not discriminate based on disability, sexual orientation, gender identity, sex, race, ethnic group, religion, and/or physical appearance. We conduct all our searches based on this premise. Join our team!
Work area: Paseo de la Reforma, Ciudad de México
Work schedule: Monday to Friday, 9 am to 6 PM
Work modality: 100% On-site