Veeva Vault CRM Delivery Manager

Your tasks

1. Core Delivery: Responsible for the global build of the Vault CRM application in collaboration with the Veeva Professional Services team, working closely with MSD Product Leads to prioritize sprints and manage core delivery along with customized applications.

1. Governance & Stakeholder Management: Report to the Global E2E Lead, Ex-US CRM Application Lead, Engineering & Platform Lead, and CRM Product Lead. Act as the Application Delivery Lead liaising across all key stakeholders.

1. Regional Alignment: Coordinate regional market needs across application and real-time integration patterns in Vault.

1. Global Deployment: Define and deploy the Vault CRM application tailored from the Core template across LATAM, EURAM, and APAC regions.

1. Localization: Identify localization changes across markets to support expanded business presence.

1. Integration & Testing: Manage integration challenges with upstream/downstream squads; align with E2E leads and Veeva teams on SIT, UAT planning, and final cutover strategy across organizations.

1. Team Leadership: Lead and support project teams, ensuring SIT/UAT alignment and seamless post-deployment transitions.

Requirements

1. Experience: 10 to 12 years of strong techno-functional experience handling CRM implementations in Veeva CRM / Vault CRM, with hands-on experience in configuration, customization (nice-to-have), and Events Management. Must be based in Singapore.

1. Platform Expertise: Prior hands-on experience with the Vault platform (PromoMats, Vault, Vault Clinical) and a track record of completing at least 2–3 global Vault platform implementations.