Service Engineer

About Company:

Our client is a well-established technology-driven organization with a strong presence across the Asia-Pacific region. They operate in highly specialized sectors, delivering advanced solutions used in industries such as electronics, imaging, and healthcare.

Job Description:

• Provide on-site technical cares for clients, including installation, maintenance, and troubleshooting.
• Address and resolve customer issues promptly.
• Conduct routine inspections and preventive maintenance to ensure optimal performance of equipment.
• Strive to get up-to-date technical skills and knowledge to keep pace with industry advancements.
• Communicate effectively with clients and Japan headquarter to understand their needs and provide tailored solutions.
• Build and maintain strong relationships with customers, ensuring high levels of satisfaction.
• Assist in planning and executing field service projects, ensuring timely completion and adherence to quality standards.
• Work closely with technical team in Japan to provide high-end services with clients.
• Other Ad-hoc duties if assigned by managements.

Job Requirements:

• At least 2-3 years of experience of working experience as electrical engineer, mechanical engineer
• Working in Semi-conductor Industry, printed circuit board, packaging substrate industry, is a great advantage
• Person who can work independently and willing to ask for support
• Person who is patient, flexible, and work with hospitality
• Person who is willing to go to client site in the case of emergencies
• Familiar with trouble shooting and maintenance of large machines
• N3 Laser license holder is added advantage; NEA, Radiation Protection Act funded by the company

Compensation:

• Working location: South East, Singapore
• Working hours: Mon to Fri 9am to 5.30pm
• Transport allowance: S$150/month fixed
• Performance bonus
• Mobile phone bill covered by company
• Group medical insurance and health screening subsidy
• AL 14 days for first 2 years, +1/year up to 18