Operations Specialist

About the Position: Serves as the Operations Specialist to the Director and to the Deputy Director, Resource Services Washington. As such, incumbent actively participates in the management of the organization and works in close proximity to the Director and to the Deputy Director. Provides advice and recommendation on all matters relative to the coordination, integration and synchronization of Directorate operations, staff actions, events and activities affecting these individuals.

Major duties

• Provides administrative support for the Director and the Deputy Director and subordinate elements
• Serves as the lead or alternate for a variety of administrative processes and procedures related to general office operations management.
• Administer the internal control program, coordinating information from higher headquarters, and ensuring internal controls are effective.
• Serves as the Directorate focal point on all correspondence policies and procedures. This includes analyzing administrative practices, recommending solutions to procedural problems, and serving as the SME on records maintenance and filing systems.
• Incumbent prepares written products such as standard operating procedures and written responses to actions regarding administrative topics, assists in the preparation and production of meeting and briefing materials.
• Responds to routine and non-technical requests for information such as status of reports, suspense date for matters requiring compliance, and similar information readily available from various sources.

Qualifications

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. Current Civilian Employees of the Command Interagency Career Transition Assistance Plan Land Management Workforce Flexibility Act Military Spouses, under Executive Order (E.O.) 13473 Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement Priority Placement Program, DoD Retained Grade Preference Eligible Veterans Employment Opportunity Act (VEOA) of 1998 In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes 1) Administering support services and calendar management for senior leadership to ensure daily operations, meetings, and subordinate unit tasks run efficiently. 2) Coordinating taskers, suspense tracking, and internal compliance reports with higher headquarters to guarantee organizational deadlines and reporting requirements are met on time. 3) Preparing routine correspondence and briefing materials following established policies and regulatory guidelines to maintain clear and accurate written communication across the organization. AND 4) Resolving routine and non-technical inquiries regarding administrative processes by sourcing information from files, tracking databases, and official records to provide accurate and timely responses. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-07). OR Education: Master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position, such as Business Administration, Operations Management, Logistics Management, or Business Management . (NOTE: You must attach a copy of your transcripts.) OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the first year (total graduate semester hours minus 18) by 18. Add the two percentages. Please be clear and specific when describing your experience. We are unable to make assumptions about your experience. Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-07).

Education

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.