Assistant Manager / Senior Assistant Manager (Training & Awards Management)

Your tasks

• Lead the planning and coordination of internal service awards and external award submissions, including nominations, documentation, evaluation, and recognition events.
• Design, develop, and facilitate training programmes, learning materials, and curricula to strengthen service excellence capabilities across the organisation.
• Coordinate learning initiatives, including learning visits, co-training programmes, e-learning, and on-the-ground service coaching.
• Collaborate with internal stakeholders, HR, and external partners to implement service excellence and staff development initiatives.
• Drive continuous improvement in training and recognition processes by leveraging digital tools, automation, and AI-enabled solutions to enhance work efficiency.
• Evaluate programme effectiveness, gather feedback, and recommend improvements to enhance learning outcomes and embed a culture of service excellence.

Requirements

• Bachelor’s degree in Learning & Development, Human Resources, Education, or a related discipline.
• Minimum 3–5 years of relevant experience in Learning & Development, with hands-on experience in training design, curriculum development, and facilitation.

How to apply

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button.

Other

We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.

JobStudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties. Please be aware of scams impersonating JobStudio and our employees. You may call our office directly for verification. We will not be liable for any loss arising from scams.

EA Personnel Reg No: R21101828