Software Quality Engineer - #1701

Scope of Work The IT Quality Specialist leads and performs Internal Quality Audits (IQA) to provide independent assurance of compliance with organisational policies, procedures, quality standards, and regulatory requirements. The role drives continual improvement through audit findings, corrective actions, and quality advisory services, while maintaining controlled procedural documentation within the Quality Management System (QMS). Key Responsibilities Internal Quality Audit Develop and manage the annual Internal Quality Audit programme.

Plan and conduct end-to-end audits across IT projects, operations, and support functions.

Assess compliance with QMS requirements, organisational policies, governance controls, regulatory requirements, and applicable standards.

Evaluate the adequacy and effectiveness of internal controls, processes, and risk management practices.

Gather and analyse audit evidence through interviews, document reviews, process walkthroughs, and sampling.

Prepare and present audit findings, recommendations, and management action plans.

Monitor corrective and preventive actions and verify the effective closure of audit findings.

Maintain audit records, evidence, schedules, and performance metrics.

Support external audits, certification activities, and quality reviews.

Advise process owners on audit requirements, compliance obligations, and quality practices.

Compliance, Documentation and Continuous Improvement Conduct compliance reviews and support audit-readiness activities.

Maintain and control QMS procedures, standards, and records.

Monitor corrective actions and recurring non-conformities.

Support process improvements and quality-awareness programmes.

Key Requirements Minimum five years of relevant experience in Internal Quality Audit, Quality Management, Compliance, Governance, or Process Assurance.

Proven ability to plan and conduct Internal Quality Audits independently.

Experience maintaining a QMS and controlled procedural documentation.

Strong knowledge of ISO 9001, audit methodologies, and risk-based auditing principles.

Experience supporting ISO certification audits and compliance reviews.

Familiarity with IT governance, SDLC, change management, service management, and operational controls.

Strong analytical, investigative, interviewing, and report-writing skills.

Effective communication, presentation, and stakeholder-management abilities.

Ability to work independently and exercise professional judgement.

Qualifications Degree in Information Technology, Computer Science, Information Systems, Quality Management, or a related discipline.

ISO 9001 Internal Auditor or Lead Auditor certification preferred.

CISA, CQA, ITIL, Six Sigma, or equivalent professional certification is advantageous.

Experience in government, public-sector, or regulated-industry IT environments is preferred.

Added Advantage Experience auditing Agile, DevOps, cloud-native, or cloud product development environments.

Familiarity with AWS services, cloud governance, and secure cloud operations.

Experience conducting quality assurance or compliance reviews for cloud products and digital services.