International Customer Service (Mandarin & English) – Malta (Customer Service Representative)

For an international technology and entertainment client in Malta, we are looking for Mandarin-speaking candidates for a customer-oriented online role in a professional studio environment.

We are recruiting Mandarin-speaking Online Presenters / Customer Service Representatives for a global technology company based in Malta.

In this role, you will work in a professional studio environment, interacting with online users and delivering a high-quality, engaging digital experience. No previous experience is required — full training is provided.

Key Responsibilities

• Present and host online interactive sessions from a live studio environment
• Engage with users in a professional, friendly, and customer-focused manner
• Maintain high service and presentation standards at all times
• Participate in internal initiatives and promotional activities
• Follow company procedures and quality standards
• Report any technical or operational issues to supervisors
• Maintain a clean and professional working environment

Requirements

• No previous experience required – full training provided
• Fluent Mandarin
• Conversational English (B1 or above preferred)
• Willingness to work a 24/7 shift pattern (including weekends and public holidays)
• Strong communication and interpersonal skills
• Comfortable working in a multicultural, international environment

Benefits

• Competitive salary
• Monthly performance bonus
• Annual wellness allowance
• Night shift allowance
• Monthly transport allowance
• Monthly food allowance
• Private health insurance from day one
• Free access to on-site gym
• Company social events
• Fresh fruit provided at the office
• Local discounts and additional benefits

Please note: This role does not require German language skills. Applications are welcome from international candidates willing to relocate to Malta.