IT Support Engineer (Ref 26411)

Responsibilities Windows Patching & Endpoint Support

• Assist in deploying Windows OS and security patches to end‑user desktops and laptops.
• Perform basic pre‑patch and post‑patch checks to ensure system stability and availability.
• Provide first‑level support for common issues arising from Windows updates or patch deployments.
• Update patching status, logs, and tracking records as required.

IT Store & Asset Support

• Support daily IT store operations, including receiving, issuing, and returning IT equipment.
• Assist with device preparation activities such as:

a) Imaging and basic configuration b) Asset tagging and labelling c) Packing and preparation for deployment

• Maintain basic asset movement records where required.

Requirements

• Basic knowledge of Windows 11 and Windows update / patching concepts.
• Prior exposure to Windows OS support or IT support roles is an advantage.
• Able to follow documented procedures and work with tracking sheets.

Shortlisted candidates will be offered a 6 months agency contract employment. Licence no: 12C6060