HR Business Operation - Interface Ops (Ref 26623)

Your tasks

• Manage all incoming and outgoing system interfaces from systems. This includes external interfaces, external projects, eServices, and applications on Internet portals and Commercial Cloud.
• Provide daily operations support in terms of batch job monitoring and error resolution.

• Provide inputs for the development and deployment of CRs related to interfaces, such as during requirements gathering and UAT.
• Profile and analyse data for issues and discrepancies using software tools (such as Microsoft office tools, SAP programs/queries or SQL) when required.

• Shall provide analysis and consultation services to systems to address operational issues and advise on resolutions to data-related issues.
• Shall coordinate with the data owner, for HR data where man-in-the-loop decision is required.

• Monitor error logs and ensure timely resolution of interface errors.
• Coordinate and perform secretariat role for meetings with different stakeholders and internal meetings.

• Generate reports to management, various forums and prepare slides for presentations during meetings when required.
• Maintain project resource assignments, track status and initiate appropriate actions in response to deviations from plan to keep the project on-track.

• Perform data uploads for manual data transfers where required.

Requirements

• Degree / Diploma in Computer Science or related studies
• At least 1-3 years of working experience in daily interface operations, data accuracy, troubleshooting and coordination.

Other

Licence no: 12C6060