Exports Back Office Assistant

Jobistas is seeking, on behalf of a client, one of the leading Greek companies in the food processing and export industry, a Back Office Assistant with experience in exports.

Responsibilities

• Management of orders and international customer requests/complaints from inception to completion.
• Entry of orders and invoices.
• Daily communication with customers, aiming to ensure an excellent service experience.
• Acting as a liaison between departments (Production, Warehouse, Quality Control, Logistics, Finance).
• Monitoring order execution, proactive problem-solving, and continuous follow-up until final resolution.
• Ensuring the accuracy of shipping documents and other paperwork, adherence to schedules, and service KPIs, in a dynamic and demanding work environment.

Required Qualifications:

• At least 2 years of professional experience in the FMCG industry.
• Experience in international markets and exports.
• Excellent knowledge of the English language. Knowledge of additional foreign languages will be considered a significant advantage.
• Excellent knowledge of MS 365, with particularly good knowledge of Excel.
• Strong organizational, communication, and analytical skills, as well as the ability to solve problems effectively.
• Team spirit, willingness to learn, and continuous improvement.
• Ability to work effectively under pressure, in a dynamic and extroverted environment with a strong export orientation.
• Willingness to relocate to Larissa.

Benefits:

• Competitive compensation package.
• A stable position in a growing international group in the FMCG industry.
• Exposure to international markets and leading foreign customers.
• Opportunities for professional growth and development.