Wholesale Operations Analyst

Accountabilities Manage wholesale EDI sales orders with a focus on maximizing monthly sales output and maintaining accurate order execution.

Monitor upcoming order releases, current order statuses, and invoicing activity to project weekly and longer-term sales performance and identify business risks.

Analyze the source and financial impact of changes to weekly sales projections and communicate relevant findings to stakeholders.

Identify operational risks related to sales orders and take corrective action to minimize their impact.

Maintain a detailed understanding of customer requirements and distribution center processes to support effective order management.

Review open orders and verify style, pricing, and other relevant information before orders are released.

Investigate operational issues, determine root causes, and help implement scalable solutions that prevent recurrence.

Support the Wholesale Sales team with day-to-day activities, including sales order entry, return authorization entry, and customer service inquiries.

Compile inventory transfer requests using analysis across the broader omnichannel business.

Support the Wholesale Operations Manager with system-related questions, reporting, and data analysis.

Contribute to customer chargeback audits by identifying and distinguishing underlying root causes.

Collaborate proactively across teams to improve operational efficiency, mitigate fallout, and deliver a high-quality customer experience.

Requirements

Experience in the retail industry; previous wholesale experience is preferred.

Working knowledge of wholesale, order management, or retail operations processes.

Proficiency with Microsoft Office, particularly Excel , which is required; experience with Google Sheets is also valuable.

Familiarity with systems such as Blue Cherry, Cognos, Centric, NuOrder, Power BI, Manhattan, or comparable reporting and operational platforms is preferred but not required.

Strong analytical skills and the ability to interpret operational data, identify trends, and translate findings into actionable recommendations.

Excellent attention to detail and a strong commitment to accuracy when working with orders, pricing, inventory, and customer information.

Strong organizational and time-management abilities, with the capacity to prioritize effectively in a fast-paced environment.

Excellent written and verbal communication skills, with the confidence to collaborate with customers and cross-functional stakeholders.

Strong customer-service orientation and reliable follow-through on commitments.

Proactive, positive, and solutions-oriented mindset, with the ability to identify issues and take ownership of resolving them.

Team-oriented, confident, and professional approach to working with colleagues and external partners.

Ability to make sound decisions and remain organized while managing competing priorities.

Genuine enthusiasm for the brand, retail, and delivering an excellent customer experience.

Benefits

Competitive salary package.

401(k) retirement plan.

Commuter benefits.

Paid family leave.

Health Savings Account (HSA).

Flexible Spending Accounts (FSA).

Life and disability insurance.

Generous employee discount.

On-site gym.

Financial wellness programs.

Two summer Fridays off in addition to a competitive vacation policy.

Paid holidays.

Entrepreneurial, collaborative, and welcoming workplace culture.

On-site work environment at the Stamford, Connecticut headquarters.

How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!  Why Apply Through Jobgether? 

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