USMA Director, Governance

Your tasks

• Design, implement, and continuously optimize integrated operating models across Medical Governance, Medical Operations, Clinical Drug Supply, and other U.S. Medical Affairs capabilities.
• Translate strategic objectives into actionable implementation plans with clearly defined scope, milestones, decision rights, resource requirements, dependencies, risks, and performance indicators.
• Assess existing operational processes, identify root causes of inefficiencies and bottlenecks, and implement sustainable improvements that enhance cross-functional execution.
• Establish standardized operating practices for intake, prioritization, handoffs, service expectations, escalation procedures, issue resolution, documentation, and performance reviews.
• Lead the development and continuous improvement of the medical governance framework, including governance forums, risk management, corrective and preventive action (CAPA) oversight, audit readiness, annual health checks, decision documentation, dashboards, and executive reporting.
• Strengthen organizational effectiveness across Medical Operations through operating model refinement, role clarification, objective setting, coaching, performance management, talent development, succession planning, and resource allocation.
• Partner with Clinical Drug Supply teams to improve forecasting, planning, ordering, packaging, labeling, distribution, inventory visibility, vendor coordination, issue escalation, and supply continuity for medical studies and programs.
• Coordinate dependencies across contracting, clinical operations, supply chain, finance, procurement, legal, quality, compliance, and governance functions to enable integrated delivery and early risk resolution.
• Architect cross-functional transformation initiatives by defining the case for change, future-state vision, design principles, capability requirements, implementation roadmaps, and measurable value objectives.
• Develop transformation blueprints that align people, processes, governance, technology, data, decision rights, and operating practices across organizational boundaries.
• Establish transformation governance mechanisms to sequence initiatives, manage interdependencies, resolve design trade-offs, mitigate risks, and maintain alignment from strategy through implementation.
• Create scalable implementation playbooks, decision frameworks, dashboards, operational tools, and performance measures that translate strategic intent into repeatable practices.
• Drive adoption across U.S., global, and operational teams through stakeholder engagement, leadership alignment, communication, role clarity, capability building, and technology enablement.
• Track transformation progress, adoption, performance outcomes, and value realization, using data and stakeholder feedback to refine solutions and sustain long-term impact.
• Serve as a strategic partner to functional leaders by translating complex operational challenges into actionable recommendations, informed decisions, and measurable implementation plans.
• Influence senior stakeholders to align priorities, resolve competing demands, and reinforce enterprise-wide accountability and shared ownership.
• Promote a culture of continuous improvement, proactive problem-solving, transparent communication, and cross-functional collaboration.
• Champion the responsible use of artificial intelligence by integrating AI, automation, analytics, and digital workflow tools into appropriate business processes.
• Collaborate with technology, privacy, legal, compliance, quality, and business teams to implement fit-for-purpose digital solutions with appropriate safeguards, governance, and controls.

Requirements

• Bachelor's degree in Business, Supply Chain, Operations, Technology, Life Sciences, or a related discipline; an advanced degree is preferred.
• At least 10 years of progressively responsible experience in the pharmaceutical, biotechnology, healthcare, supply chain, or another highly regulated industry.
• Demonstrated success leading strategic initiatives, enterprise transformation, organizational effectiveness, or capability development within complex, matrixed organizations. Consulting or agency experience is an advantage.
• Proven experience designing and implementing cross-functional operating models and large-scale transformation or operational excellence programs, including sustained adoption and measurable outcomes.
• Broad knowledge of Medical Affairs operations, including governance, contracting, vendor management, clinical drug supply, quality, regulatory compliance, risk management, audit readiness, and evidence generation.
• Strong expertise in diagnosing organizational and operational challenges and translating findings into improved roles, decision rights, workflows, systems, technology solutions, and stakeholder engagement strategies.
• Advanced program and project management capabilities, including strategic planning, prioritization, dependency management, risk mitigation, implementation oversight, and value realization.
• Excellent analytical and critical-thinking skills, with the ability to synthesize quantitative and qualitative data, external evidence, and stakeholder insights into clear, executive-level recommendations.
• Experience developing and implementing practical operational tools, dashboards, trackers, service-level measures, capacity models, decision frameworks, and governance mechanisms.
• Demonstrated AI and digital fluency through relevant certifications, applied experience, or a portfolio of AI-enabled solutions that have improved decision-making, workflows, organizational capabilities, or measurable business outcomes.
• Strong leadership and influencing skills, with the ability to align senior executives and cross-functional stakeholders without relying on direct reporting authority.
• Exceptional executive communication, facilitation, negotiation, problem-solving, and stakeholder management skills.
• Ability to operate effectively in a highly networked, fast-paced environment while fostering transparency, collaboration, and shared accountability.
• Sound business judgment and the ability to balance speed, quality, compliance, supply continuity, stakeholder expectations, and organizational priorities.
• Intellectual curiosity, adaptability, and a commitment to continuous learning and the practical application of emerging technologies and operational practices.

What we offer

• Competitive annual salary: $204,400–$379,600, depending on relevant skills, experience, and other applicable factors.
• Performance-based compensation: Eligibility for a cash incentive based on performance.
• Equity opportunities: Potential eligibility for annual equity awards, depending on the level of the role.
• Comprehensive healthcare coverage: Access to health benefits for eligible U.S.-based employees.
• Insurance protection: Life and disability benefits.
• Retirement planning: A 401(k) retirement plan with employer contributions and matching.
• Generous paid time off: Vacation, personal days, paid holidays, and additional leave programs.
• Remote work flexibility: A remote position available across the United States, subject to applicable legal-entity restrictions.
• Strategic leadership opportunity: The chance to shape governance, operational effectiveness, and transformation across complex medical and healthcare operations.
• Technology and innovation exposure: Opportunities to advance responsible AI adoption, analytics, automation, and digital transformation.
• Professional development: Opportunities to expand leadership capabilities, influence enterprise strategy, and drive continuous improvement across global and cross-functional teams.

How to apply

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