Technician, Product administration

Accountabilities: Provide technical support for projects and complex operational issues, using sound judgment to identify effective solutions.

Conduct specialized technical studies, research, and analysis to assess processes, information, and data and identify opportunities for improvement.

Act as a subject matter resource by contributing solutions and developing practical action plans for complex operational challenges.

Prepare technical notes and other documentation designed to enhance users’ knowledge, skills, and understanding of relevant processes.

Support practitioners in following established standards and processes and in effectively using business solutions, tools, and systems.

Provide technical assistance during the implementation of new products, tools, and operational solutions.

Recommend adjustments to methods and procedures to improve effectiveness, efficiency, and overall operational performance.

Requirements:

Hold a General College Diploma in a relevant field, or have an equivalent combination of qualifications and relevant experience.

Bring at least three years of relevant professional experience in a technical, administrative, operational, or related environment.

Demonstrate strong analytical and decision-making abilities, particularly when addressing technically complex or ambiguous issues.

Possess effective communication and interpersonal skills, with the ability to explain technical information clearly and collaborate with diverse stakeholders.

Demonstrate customer focus, adaptability, initiative, and a willingness to learn and respond effectively to changing situations.

Have strong organizational skills and the ability to manage information, processes, and multiple operational priorities with attention to detail.

Have professional proficiency in French and advanced English proficiency, including reading, writing, and communication, due to interactions with English-speaking partners, members, and clients.

Be available for a rotating schedule from Monday to Thursday between 8:00 a.m. and 8:00 p.m., and on Fridays between 8:00 a.m. and 5:00 p.m.

Benefits:

Competitive salary and annual bonus opportunities.

Four weeks of flexible vacation starting in the first year.

Defined benefit pension plan designed to provide predictable and stable retirement income.

Group insurance coverage, including telemedicine services.

Reimbursement of eligible health and wellness expenses.

Support for telework equipment and a full-time remote work arrangement.

Benefits are provided subject to applicable eligibility criteria.

How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!  Why Apply Through Jobgether? 

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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