Sr. Property Claims Advisor
Accountabilities Investigate, evaluate, negotiate, and resolve complex property claims in accordance with policy coverage, regulatory requirements, and established guidelines.
Conduct detailed coverage analysis and make well-supported liability and indemnity decisions on complex and high-exposure claims.
Manage litigated claims and collaborate effectively with legal counsel and external technical specialists.
Work with engineers, environmental consultants, restoration vendors, contractors, and other experts to investigate and resolve technically complex losses.
Review and interpret estimates, scopes of work, reports, and XactAnalysis files to support fair and accurate claim settlements.
Handle specialized claims involving environmental losses, oil spills, mould, asbestos, condominiums, travel trailers, and appraisal matters.
Identify potential subrogation opportunities and manage recovery efforts effectively.
Review complex claim files and provide technical guidance, consultation, and mentoring to claims colleagues and leadership.
Maintain thorough documentation and ensure claim decisions are supported by policy language, evidence, and applicable requirements.
Deliver a high standard of customer service while managing sensitive and complex claims professionally and efficiently.
Requirements
Minimum 5 years of property claims adjusting experience , including significant experience with complex property losses.
Chartered Insurance Professional (CIP) designation is required.
Valid New Brunswick Adjuster's License is required.
Demonstrated experience handling complex property claims, litigated files, and appraisal processes.
Strong knowledge of property policy wording, coverage interpretation, liability assessment, and subrogation principles.
Experience collaborating with lawyers, engineers, environmental consultants, contractors, restoration professionals, and other technical specialists.
Advanced knowledge of XactAnalysis and property restoration estimating practices is an asset.
Experience with environmental losses, including oil spill claims, is an asset.
Experience handling mould, asbestos, condominium, travel trailer, and park model claims is an asset.
Experience preparing schedules of loss for complex claims is an asset.
Proven ability to provide technical leadership and support during complex claim reviews.
Bilingual proficiency in English and French is considered an asset.
Strong analytical, negotiation, organizational, and communication skills.
Ability to exercise sound independent judgment and manage priorities effectively in a fully remote environment.
Strong customer-service orientation and the ability to communicate complex claims matters clearly to diverse stakeholders.
Benefits
Fully remote work arrangement in Canada, with the position designated as remote.
Expected annual compensation range of CAD $55,707–$87,164.25 , with the final offer based on skills and experience.
Flexible work arrangements.
Employee discounts, including discounts on auto and property insurance and other products and services.
Good Office Program offering reimbursement of up to $400 toward eligible home-office equipment.
Student loan payment matching program for eligible government student loans.
Comprehensive retirement savings program with employer-matched contributions.
Annual wellness allowance supporting health and wellbeing.
Personal Reflection Day.
Tuition reimbursement.
Opportunities to participate in community initiatives and give back.
Workplace accommodation support for candidates who require assistance during the hiring process.
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