Senior Product Manager, Retailer App Platform & Insights

Accountabilities Lead Retailer App platform strategy: Define and execute a long-term product vision and roadmap that delivers a cohesive, intuitive, and consumer-grade experience for enterprise retailers.

Improve user experience and feature adoption: Develop seamless navigation, personalized homepages, and streamlined workflows that help retailers discover, configure, and adopt platform capabilities.

Build scalable platform foundations: Establish reusable components, templates, common user experience patterns, and governance frameworks that enable product teams to deliver consistent, high-quality experiences efficiently and safely.

Own Analytics & Insights products: Develop intuitive analytics tools that provide visibility into commerce, content, and product performance, helping retailers understand results and identify opportunities for growth.

Turn data into actionable recommendations: Advance personalized, data-driven insights and AI-powered capabilities that help retailers make informed decisions, automate workflows, and improve business performance.

Drive product strategy and execution: Translate customer needs, market trends, and emerging technologies into clear priorities, measurable objectives, and practical roadmaps. Lead complex initiatives from discovery through launch, balancing speed, quality, and business impact.

Collaborate across functions: Partner with engineering, design, data, product, and other stakeholders to align priorities, resolve challenges, and deliver integrated platform experiences.

Engage enterprise customers: Work directly with major retailers to understand their business needs, validate product concepts, gather feedback, and translate complex requirements into scalable solutions.

Measure performance and continuously improve: Use qualitative and quantitative insights to assess product outcomes, identify opportunities, and refine the platform and its capabilities over time.

Requirements

Product management experience: At least 8 years of experience in B2B product management, including a minimum of 2 years building and managing platform products.

Platform product expertise: Demonstrated experience developing scalable platforms, shared capabilities, reusable frameworks, or tools that support multiple product teams and complex business workflows.

Strong product and UX judgment: Ability to design intuitive, elegant experiences that simplify complex processes and help users accomplish their goals efficiently.

Strategic thinking and ownership: Proven ability to establish product direction, manage ambiguity, make sound trade-offs, prioritize effectively, and independently deliver complex initiatives at a high pace.

Cross-functional leadership: Experience aligning diverse stakeholders, influencing teams without direct authority, and driving decisions across product, design, engineering, and data functions.

Customer-focused approach: Ability to understand enterprise customer challenges, validate opportunities, and translate business needs into differentiated, scalable product solutions.

Analytical and communication skills: Strong quantitative and qualitative analytical capabilities, with the ability to communicate product strategies, insights, and decisions clearly to senior leaders and enterprise customers.

Preferred industry experience: Background in B2B SaaS, enterprise applications, e-commerce, retail technology, content management systems, or website-building platforms.

Additional technical experience: Familiarity with analytics and business intelligence products, data-driven recommendations, AI-enabled experiences, configuration platforms, developer enablement, or B2B self-service tools.

Collaborative mindset: A proactive, adaptable, and results-oriented professional who thrives in fast-paced environments and takes ownership of outcomes from discovery to delivery.

Benefits

Competitive compensation: Annual base salary ranging from CA$194,000 to CA$204,500 , depending on location, skills, experience, and qualifications.

Equity compensation: Eligibility for a new-hire equity grant and annual equity refresh grants.

Remote flexibility: Work remotely from eligible Canadian provinces, including Ontario, Alberta, British Columbia, and Nova Scotia.

Flexible working approach: Flexibility to work from home, an office, or another suitable workspace while remaining connected through team collaboration and in-person events.

Competitive benefits package: Access to employee benefits designed to support health, well-being, and financial security. Specific details are available through the employer's benefits program.

Collaborative environment: Work alongside talented professionals across product, design, engineering, and data in a culture that values innovation, customer impact, and continuous improvement.

Meaningful impact: Help shape digital commerce experiences used by major retailers and contribute to tools that enable businesses to serve their customers more effectively.

Inclusive workplace: Join a team committed to diversity, accessibility, and equal opportunity, with accommodations available throughout the recruitment process.

How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!  Why Apply Through Jobgether? 

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