Senior Key Account Manager – East Zone
Accountabilities Drive profitable account growth: Manage key accounts with a strong focus on gross margin, balancing volume, pricing, customer development, and overall commercial performance.
Develop markets and products: Identify opportunities for new markets, products, applications, and solutions, translating customer and industry needs into growth initiatives.
Expand applications and services: Promote services, solutions, and new product applications while identifying ways to increase customer value and market penetration.
Strengthen customer and stakeholder relationships: Build trusted relationships with key customers and relevant industry stakeholders, influencing decisions and supporting long-term business development.
Support promotional activities: Contribute actively to exhibitions, seminars, technical trainings, public presentations, and other promotional initiatives.
Create commercial and technical content: Support the development of promotional materials, including leaflets, brochures, multimedia content, and research papers where required.
Monitor industry developments: Track relevant publications, specialist magazines, conference papers, and other market intelligence sources to identify emerging trends and opportunities.
Influence standards and applications: Follow and contribute to the evolution of product standards and the use of lime and limestone applications at national and international levels.
Collaborate across teams: Contribute to team effectiveness by supporting organizational efficiency, sharing market knowledge, and helping develop the capabilities needed to deliver commercial objectives.
Requirements
Education: Bachelor’s degree or equivalent qualification, preferably in a technical, commercial, engineering, materials, chemistry, or related discipline.
Key account management experience: Demonstrated experience managing strategic or key customer accounts, ideally within an industrial, manufacturing, minerals, chemicals, construction materials, or related B2B environment.
Commercial expertise: Strong understanding of gross margin management, pricing, volume development, market expansion, and profitable growth.
Business development: Ability to identify new markets, applications, products, and services and convert market opportunities into commercial results.
Industry knowledge: Familiarity with lime, limestone, industrial minerals, or related applications is highly valuable, along with an understanding of relevant industry standards and market developments.
Customer engagement: Strong relationship-building, influencing, negotiation, and presentation skills, with the ability to engage technical and commercial stakeholders.
Market intelligence: Ability to research industry publications, conferences, technical developments, and competitive trends and translate findings into useful business insights.
Communication: Excellent written and verbal communication skills, with the ability to create compelling promotional and technical materials.
Collaboration: Comfortable working across functions and contributing to team development, promotional activities, exhibitions, seminars, and industry events.
Self-direction: Strong organizational skills, commercial initiative, and the ability to manage priorities independently across a broad geographic territory.
Benefits
Full-time opportunity with a senior-level commercial scope.
Remote-based role covering the East Zone of India .
Opportunity to influence market development, product applications, and strategic customer relationships.
Exposure to national and international industry standards, publications, conferences, and technical forums.
Opportunities to participate in exhibitions, seminars, training programs, and public presentations.
Scope to contribute to new market, product, service, and solution development.
Collaborative environment with opportunities to contribute to team capabilities and organizational efficiency.
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