Quality Engineer, FW/EQ
Accountabilities
- Lead continuous quality improvement initiatives across manufacturing facilities, focusing on prevention, risk management, and compliance with established quality standards.
- Ensure vendor and factory quality teams are adequately trained and equipped to independently conduct Pre-FPA and MPA audits for newly onboarded factories.
- Organize and coordinate onboarding training covering people, processes, and product quality requirements.
- Collaborate with vendors, factory personnel, and cross-functional stakeholders to maintain quality throughout the production lifecycle.
- Evaluate factory quality KPIs and metrics, monitor performance, identify improvement opportunities, and provide the necessary operational support.
- Participate in RAM/T4 meetings with cross-functional teams to assess product risk levels and establish Corrective Preventive Actions (CPA) for high-risk programs. Communicate action plans to relevant teams and monitor implementation.
- Provide technical guidance, quality training, and standardized Standard Operating Procedures (SOPs) to vendors and factories to strengthen manufacturing processes and meet required quality standards.
- Identify and promote global best practices in manufacturing processes, product quality, and operational requirements to support consistency across regions.
- Act as a subject matter expert (SME) and actively contribute to project-based assignments and continuous improvement initiatives.
- Support and monitor factory laboratory testing procedures to ensure compliance with brand standards and applicable industrial and country-specific requirements.
- Work closely with Quality Managers and factory teams to resolve technical issues, conduct root-cause analysis, and implement effective problem-solving solutions.
- Prepare and share weekly, biweekly, and monthly process improvement reports to track progress and measure the effectiveness of quality initiatives.
- Build strong relationships with factory-level teams and internal stakeholders, encouraging open communication, knowledge sharing, and collaborative problem-solving.
- Coach and mentor team members, actively exchange ideas, adapt communication styles to different audiences, and promote a culture of continuous learning and accountability.
Requirements:
- Bachelor's degree or higher in Engineering, Footwear Technology, Apparel Technology, Textile Technology, or a related discipline.
- 6–8 years of relevant professional experience in quality engineering, quality assurance, or manufacturing quality management.
- Previous experience in footwear, apparel, textile, or related manufacturing environments, with a solid understanding of production processes and quality requirements.
- A Certified Quality Engineer qualification, Six Sigma Green Belt certification, or equivalent professional qualification is recommended.
- Strong knowledge of quality management systems and continuous improvement methodologies, including 5S, ISO 9001, and 8D problem-solving techniques.
- Familiarity with Statistical Process Control (SPC), Process Capability Index (CPK), Six Sigma methodologies, and Failure Mode and Effects Analysis (FMEA) is an advantage.
- Proficiency in Microsoft Excel and PowerPoint, with the ability to analyze quality data, monitor KPIs, and prepare performance reports.
- Excellent analytical, problem-solving, and decision-making skills, with the ability to identify root causes and implement sustainable corrective actions.
- Strong communication and interpersonal skills, with excellent written and spoken English proficiency.
- Demonstrated ability to build relationships, influence stakeholders, and collaborate effectively with vendors, factory teams, and cross-functional departments.
- Results-oriented mindset, with strong organizational skills and the ability to manage multiple improvement initiatives.
- Proven ability to coach, mentor, and support colleagues while encouraging teamwork, knowledge sharing, and continuous development.
- Adaptability and the ability to communicate effectively with different audiences and across diverse operational environments.
Benefits:
- Opportunity to lead quality improvement initiatives within an international manufacturing environment.
- Exposure to global manufacturing standards, quality management systems, and continuous improvement methodologies.
- Opportunity to collaborate with diverse factory teams, vendors, and cross-functional stakeholders.
- Professional development through technical training, knowledge sharing, and subject matter expert projects.
- Opportunity to strengthen leadership, coaching, technical, and stakeholder management skills.
- Potential for long-term professional growth in quality engineering, manufacturing excellence, and quality management.
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