Order Management Associate – Custom Apparel

Your tasks

• Process assigned custom apparel orders promptly and accurately, ensuring progress toward delivery deadlines.
• Identify and resolve logistical challenges associated with individual orders, determining practical and cost-effective solutions.
• Coordinate order schedules, timelines, and updates with clients, campus managers, vendors, and decorators to maintain alignment throughout the process.
• Monitor order progress and manage competing priorities to support timely fulfillment and customer satisfaction.
• Identify opportunities to reduce costs, improve profit margins, and accelerate turnaround times without compromising delivery requirements.
• Exercise independent judgment and take ownership of assigned orders, escalating issues when appropriate.
• Contribute to operational projects and logistics campaigns as needed, supporting continuous process improvement.

Requirements

• Between 2 and 6 years of experience in operations, logistics, order processing, or a related field.
• Strong analytical, organizational, and problem-solving skills, with excellent attention to detail.
• Ability to manage complex tasks and competing priorities under tight deadlines.
• Confidence in making decisions independently and taking ownership of outcomes.
• Fluency in English, with excellent written and verbal communication skills.
• A proactive, goal-oriented mindset and a strong commitment to meeting deadlines.
• Ability to remain calm under pressure, respond effectively to unexpected challenges, and maintain a sense of urgency.
• Adaptability and enthusiasm for solving problems, embracing change, and identifying opportunities to improve processes.

What we offer

• Monthly compensation of approximately $750, adjusted according to experience.
• $80 monthly night-shift allowance.
• Health insurance.
• Learning and professional development opportunities.
• A collaborative and supportive working culture.
• Remote, work-from-home arrangement.
• Eligibility for a two-month paid sabbatical in recognition of long-term contributions.
• One of two assigned work schedules: 10 AM–7 PM EST or 2 PM–11 PM EST.

How to apply

How Jobgether works We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether?

Other

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.