MANAGER, CORPORATE TRAINING and DEVELOPMENT

Accountabilities Lead the design, delivery, evaluation, and continuous improvement of leadership development and manager training programs designed to strengthen leadership effectiveness and organizational performance.

Oversee new employee orientation, ensuring a consistent, inclusive, and mission-aligned introduction to organizational culture, values, expectations, and ways of working.

Develop and maintain customer service training programs that improve member experiences, reinforce service standards, and strengthen organizational knowledge and capabilities.

Partner with subject matter experts, leaders, and cross-functional teams to assess learning needs, identify skill gaps, and develop scalable training solutions.

Design and implement evaluation tools, feedback surveys, dashboards, and reporting mechanisms to measure participation, learning outcomes, program effectiveness, and opportunities for improvement.

Create engaging learning experiences using virtual, instructor-led, self-paced, and blended learning approaches optimized for a distributed workforce.

Develop, maintain, and manage training content and materials, ensuring accuracy, clarity, accessibility, and alignment with organizational policies, messaging, and competency frameworks.

Establish standardized processes, tools, procedures, and learning practices that maximize adult learning effectiveness in a virtual environment.

Provide regular insights and recommendations to executive leadership regarding participation trends, workforce capability, program outcomes, and future development priorities.

Manage professional development processes and identify opportunities to increase the value of learning programs while controlling costs through internal content development and effective use of existing resources.

Manage relevant budgets, vendors, learning technologies, and external training partnerships as required.

Recommend and implement innovative enhancements to learning programs based on emerging industry trends, employee feedback, organizational priorities, and performance data.

Proactively manage projects, communications, timelines, and stakeholder expectations to ensure learning initiatives are delivered effectively and on schedule.

Foster a culture of continuous learning, belonging, development, and professional growth across the organization.

Requirements

Bachelor’s degree in Industrial/Organizational Psychology, Instructional Design, Organizational Development, or a related discipline, combined with at least 5 years of relevant experience; a master’s degree is preferred.

5+ years of progressive leadership experience within learning and development, training, organizational development, or a closely related function.

5+ years of experience assessing training needs and designing, delivering, and evaluating programs in a virtual or distributed learning environment.

Strong experience with adult learning theory, instructional design, content development, facilitation methodologies, and talent development practices.

Epic Super User experience or strong knowledge of Epic backend systems and workflows is highly preferred.

Advanced experience with Articulate 360 or Adobe Creative Suite is strongly preferred.

Proven ability to design and deploy large-scale learning and development initiatives across multiple organizational levels.

Strong proficiency with learning technologies and Microsoft Office applications, including Word, Excel, PowerPoint, SharePoint, and Teams.

Demonstrated experience with budget ownership, vendor management, and/or measuring the impact and effectiveness of learning programs.

Strong executive presence, with the ability to communicate with, facilitate for, and present recommendations to C-suite executives and large audiences.

Experience designing and facilitating feedback surveys, analyzing results, prioritizing findings, and translating data into actionable recommendations.

Excellent organization, planning, time management, prioritization, and project management skills.

Strong interpersonal and communication skills, with the ability to collaborate effectively across teams while maintaining a professional, positive, and service-oriented approach.

Experience supporting a diverse, multi-generational workforce and creating inclusive learning experiences.

Ability to work independently, exercise sound judgment, manage competing priorities, and maintain consistent execution in a fully remote environment.

Willingness to travel up to approximately 15% when required for organizational or member-related activities.

Ability to work effectively from a distraction-free home office with reliable high-speed internet and participate in virtual meetings using video.

Benefits

Base salary range of $89,836–$143,737 per year , with final compensation determined by relevant skills, certifications, education, experience, training, responsibilities, internal equity, and market data.

Fully remote work environment within the United States.

Comprehensive benefits package, with additional details provided through the employer’s benefits resources.

Opportunities for professional growth, leadership development, and continuous learning.

Opportunity to influence organization-wide training and development strategy.

Meaningful work supporting workforce capability and professional development in a mission-driven healthcare environment.

Collaborative and inclusive culture focused on learning, belonging, heart, and impact.

Up to 15% travel may be required based on business needs.

Employment requires compliance with applicable workplace health and safety requirements, including the stated COVID-19 vaccination policy or an approved medical or religious exemption.

Work-from-home support requires a suitable home office, reliable high-speed internet, and a distraction-free working environment.

How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!  Why Apply Through Jobgether? 

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