HRSS Associate

Your tasks

• HRQueryManagement:HandleandresolveHR-relatedqueriesfromemployeesandclients,ensuringtimelyresponses,accurateinformation,andeffectivesolutions.
• EmployeeLifecycleAdministration:Supportend-to-endemployeelifecycleactivities,includingonboarding,offboarding,employmentcontracts,payrollcoordination,andbenefitsadministration.
• HRCompliance:EnsureHRprocessescomplywithapplicableregionalandlocalemploymentregulations,internalpolicies,andestablishedstandardoperatingprocedures.
• EmployeeRecordsManagement:Maintainaccurate,complete,andup-to-dateemployeeinformationwithinHumanResourcesInformationSystems(HRIS)andotherrelevantplatforms.
• ReportingandAnalytics:PrepareandmaintainHRreports,trackers,anddashboardstomonitorkeyperformanceindicators(KPIs),identifytrends,andsupportdata-drivendecision-making.
• Cross-FunctionalCollaboration:Coordinatewithpayroll,benefits,andotherinternalteamstoresolveemployeequeries,addressoperationalchallenges,andmaintainseamlessHRservicedelivery.
• ProcessImprovement:Identifyopportunitiestosimplifyworkflows,improveoperationalefficiency,strengthencompliance,andenhancetheoverallemployeeexperience.
• ServiceQualityandOrganisation:Prioritisedailytasks,managemultiplerequestseffectively,andmaintainhighstandardsofaccuracy,responsiveness,andservicequalityinadynamicremoteenvironment.

Requirements

• ProfessionalExperience:Atleast2yearsofexperienceinglobalHRsharedserviceswithinamultinationalorganisation,preferablyinaclient-facingorinternationalservicedeliveryrole.
• HRKnowledge:AsolidunderstandingofHRoperations,employeelifecyclemanagement,andcoreprocessessuchasonboarding,offboarding,payroll,andbenefitsadministration.
• HRISExpertise:FamiliaritywithHRinformationsystemssuchasWorkdayorSAP,withtheabilitytomaintainemployeedataandnavigatedigitalHRworkflows.
• TechnicalSkills:GoodworkingknowledgeofMicrosoftExcel,PowerPoint,SharePoint,andSmartsheetfordatamanagement,reporting,documentation,andcollaboration.
• CommunicationSkills:Strongwrittenandverbalcommunicationskills,withtheabilitytorespondprofessionallytoemployeeandclientqueriesandexplainHRprocessesclearly.
• AnalyticalandProblem-SolvingAbilities:Capacitytoinvestigateissues,identifypracticalsolutions,andhandlesensitiveemployeeinformationwithaccuracyanddiscretion.
• OrganisationandAttentiontoDetail:Strongplanningandprioritisationskills,withtheabilitytomanagemultiplerequests,maintainaccuraterecords,andmeetdeadlines.
• AdaptabilityandInitiative:Aproactive,detail-orientedmindsetandtheabilitytoworkindependently,respondtochangingpriorities,andthriveinafast-pacedenvironment.
• TeamworkandCollaboration:AbilitytoworkeffectivelywithcolleaguesacrossHR,payroll,benefits,andotherfunctionsinageographicallydistributedorganisation.

What we offer

• RemoteWorkFlexibility: Work remotely from India, with flexibility to organise your schedule around personal commitments while maintaining high performance.
• CompetitiveLeavePackage: Access to a competitive leave policy, including paid bonding leave for eligible family-related occasions.
• PaidVolunteerLeave: Two paid days off annually to support charitable causes and community initiatives.
• AnnualIncentiveOpportunities: Eligibility for an annual corporate bonus scheme or sales incentive plan, subject to the applicable programme.
• InternationalExposure: Collaborate with colleagues and stakeholders across countries, cultures, and global markets.
• People-CentredCulture: Work in a supportive environment that values employee wellbeing, recognises contributions, and encourages ideas and collaboration.
• LearningandDevelopment: Access to two learning platforms to support continuous learning, professional development, and career growth.
• CareerProgression: Opportunities to expand your HR expertise and develop your career within a global workforce services environment.

Other

How Jobgether works We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.