Customs Compliance Lead

Accountabilities: Lead and support customs compliance activities related to import and export operations, ensuring alignment with applicable government regulations, corporate policies, and established procedures.

Develop and manage Country of Origin validation programs, including the collection, maintenance, review, and auditing of Certificates of Origin and Free Trade Agreement documentation.

Establish systematic processes for soliciting, managing, validating, and auditing origin documentation across business units and manufacturing locations.

Coordinate periodic country-of-origin audits, review supporting documentation, work with business units and external counsel, and identify broader compliance issues requiring remediation.

Develop and deliver training on Country of Origin determination, customs requirements, and trade compliance practices to relevant business teams and factories.

Monitor changes to tariff and duty programs, including HTS, Schedule B, ECCN, license exemptions, CVD/ADD, Section 301 and 201 measures, and other duty exemption programs, assessing business impacts and recommending mitigation actions.

Monitor changes involving sanctions, embargoes, country controls, and related regulatory requirements, coordinating appropriate actions and reporting.

Support the development and execution of ongoing audits covering country of origin, imports, exports, product classification, and other customs compliance areas.

Review and analyze customs entries, identify requirements and discrepancies, and coordinate corrections with customs brokers and relevant stakeholders.

Monitor and report on post-entry activities, including Post Summary Corrections, protests, prior disclosures, voluntary tenders, drawback, and duty exemption activities.

Develop, track, and communicate KPIs and performance metrics covering compliance, accuracy, productivity, efficiency, audits, and post-entry activity.

Report audit findings to management and business divisions and develop action plans to address identified gaps and mitigate compliance risks.

Support the development and maintenance of trade compliance policies, customs manuals, import/export operating procedures, process flows, and business-unit-specific documentation.

Contribute recommendations and feedback regarding trade compliance policies and procedures.

Identify, develop, and deliver trade compliance training in coordination with business units and customs compliance leadership.

Communicate corporate-level trade compliance updates, regulatory bulletins, and training materials to internal stakeholders.

Establish goals, monitor performance, and ensure activities are completed accurately, efficiently, and in accordance with applicable regulations.

Manage available resources and, where applicable, provide leadership to direct and indirect reports.

Requirements:

Bachelor’s degree in Supply Chain, Logistics, or a related discipline preferred, or equivalent relevant experience.

At least 5 years of practical experience handling customs and international trade matters, including country-of-origin support, product classification, import/export compliance, or Free Trade Agreement qualification.

Current customs broker license or Certified Customs Specialist (CCS) designation is desirable but not required.

Working knowledge and direct experience with import/export operations and customs brokerage processes.

Practical knowledge of customs compliance best practices, regulations, and government requirements.

Experience working independently on complex assignments requiring sound judgment, initiative, decision-making, and the ability to recommend practical solutions.

Strong analytical and problem-solving capabilities, with the ability to troubleshoot complex issues in a proactive and methodical manner.

Excellent attention to detail and the ability to manage deadlines in a complex, high-accountability environment.

Strong communication and interpersonal skills, with the ability to communicate effectively across organizational levels and with external customers, suppliers, brokers, and other partners.

Strong written and verbal communication skills, including the ability to produce clear and timely reports, updates, and recommendations.

Ability to work effectively both independently and collaboratively as part of a cross-functional team.

Strong self-motivation, organization, and ability to manage multiple priorities with limited supervision.

Proficiency with Microsoft Office, particularly Excel, PowerPoint, and Power BI.

Lean or continuous improvement experience and/or relevant certifications are an asset.

Ability to travel occasionally, with travel expected to be less than 5%.

Benefits:

Salary range of $100,000–$115,000 , depending on qualifications, experience, knowledge, skills, and location.

Potential eligibility for discretionary bonuses and incentives.

Medical, dental, vision, and prescription coverage.

Health Savings Account and Flexible Spending Account options.

Voluntary life, accident, critical illness, disability, legal, identity theft, and pet insurance.

401(k) retirement savings plan with company matching contributions and immediate vesting.

Paid vacation, holidays, personal days, sick leave, volunteer time, and parental and caregiver leave.

Tuition reimbursement for eligible job-related courses after six months of service.

Lifestyle Spending Account and employee assistance resources.

Virtual health management and support programs, including chronic condition management and various wellbeing resources.

Employee recognition and awards programs.

Remote work environment with limited business travel.

Opportunity to work on complex customs, international trade, audit, compliance, and process improvement initiatives.

Collaborative environment with opportunities to work across business units and functional teams.

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