Community Manager with Brazilian Portuguese - Gaming
Accountabilities Monitor and respond promptly to player interactions across social media and community channels, ensuring questions and comments receive thoughtful and timely responses.
Create engaging social media and community content that reflects the game's identity and encourages player participation.
Moderate discussions and comments according to established community guidelines, helping maintain safe, positive, and respectful spaces.
Maintain accurate records of community activity and prepare reports that provide useful insights into engagement and community growth.
Act as a community advocate by identifying player needs, emerging concerns, recurring issues, and opportunities to improve the overall player experience.
Proactively propose initiatives, campaigns, and engagement ideas that can strengthen and grow the gaming community.
Collect and communicate meaningful player feedback to developers and relevant internal teams.
Escalate important player issues and trends while helping development teams understand community sentiment and priorities.
Collaborate with international teams and stakeholders to support consistent, high-quality community experiences.
Requirements
Professional experience in community management or social media management within the gaming industry.
Excellent written and verbal communication skills in Brazilian Portuguese and English .
Genuine passion for video games, gaming communities, and social media.
Strong understanding of community management and social media platforms such as Discord, Twitch, Reddit, Instagram, and Facebook.
Strong writing skills with the ability to adapt tone and messaging to different gaming audiences and communication channels.
Good moderation and conflict-management skills, with the ability to encourage constructive and respectful discussions.
Analytical mindset and the ability to organize community information into clear reports and actionable insights.
Proactive, creative, and collaborative approach to identifying ways to improve player engagement.
Ability to work effectively with game developers and other stakeholders, communicating player feedback clearly.
Contact information, location, and spoken and written languages should be clearly included in your CV or cover letter.
Benefits
Fully remote work model.
Flexible working environment designed to support work-life balance.
Opportunity to work on exciting gaming projects with global brands.
Exposure to a wide range of games, including MMOs, AAA titles, indie projects, and mobile games.
International and multicultural working environment.
Fun, friendly, diverse, and inclusive company culture.
Opportunities to contribute directly to player communities and influence the gaming experience.
Depending on location and project requirements, the opportunity may be available through freelance or employment arrangements.
How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether?
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