Clinical Support Nurse
Accountabilities: Review incoming laboratory and other clinical results, identifying urgent or emergent findings that require physician or on-call physician review.
Coordinate appropriate follow-up with physicians and other members of the care team, including Physician Assistants, Clinical Associates, and Patient Care Coordinators.
Sort, organize, and file clinical results within the electronic medical record (EMR).
Monitor incoming pharmacy faxes related to prescription refills and clarification requests, coordinating appropriate follow-up with physicians and the clinical team.
Assist with organizing and processing incoming patient referrals.
Accurately document clinical and administrative actions taken in patient charts.
Communicate with patients regarding upcoming appointments and related care coordination needs.
Provide additional support to Physician Assistants, Clinical Associates, and referral staff as required.
Participate in staff and medical meetings and contribute to effective team communication.
Requirements
Current nursing licensure in a Canadian province or territory; active licensure in Ontario, Alberta, or British Columbia is an advantage.
Registered Nurse (RN), Registered Practical Nurse (RPN), or Licensed Practical Nurse (LPN) qualification preferred.
More than 3 years of experience working in clinical environments.
Strong clinical knowledge, medical terminology knowledge, and clinical judgment.
Understanding of confidentiality and the appropriate handling of protected health information in accordance with applicable HIPAA, PHIPA, and PIPEDA requirements.
High level of professionalism, particularly in confidentiality, documentation, organization, and patient communication.
Awareness of multiple medical specialties and the ability to work effectively across different clinical contexts.
Excellent verbal and written English communication skills, with fluency in reading, writing, and speaking English.
French or Spanish bilingual capabilities are considered an asset but are not required.
Strong organizational skills, attention to detail, and the ability to prioritize tasks and meet deadlines.
Ability to work effectively under pressure, adapt quickly to changing priorities, and operate independently as well as collaboratively.
Strong computer literacy, including experience with tools such as Gmail, Slack, Zoom, Google Drive, Docs, Sheets, Calendar, Adobe, and EMR-related software.
HIPAA compliance certification and a Medical Terminology Certificate are desirable.
Benefits
Part-time contractor position, with approximately 5–30 hours per week depending on workload.
Fully remote work from anywhere in Canada.
Flexible scheduling with opportunities for daytime, evening, weekend, and holiday coverage.
Hourly compensation of $25–$30, commensurate with experience.
Potential for the role to expand to additional hours as workload and business needs evolve.
Opportunity to support a multidisciplinary virtual healthcare team and contribute to coordinated patient care.
Exposure to remote clinical operations, EMR workflows, digital healthcare tools, referrals, laboratory results, and pharmacy communications.
Inclusive and accessible working environment that welcomes diverse backgrounds and experiences.
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