Client Services Administrator

Your tasks

• Review contracts and insurance agreements to identify and verify certificate of insurance requirements.
• Prepare and issue a high volume of certificates of insurance for assigned commercial client accounts, ensuring accuracy and timely completion.
• Process and distribute automobile identification cards and workers’ compensation posting notices in accordance with applicable requirements.
• Use multiple database systems to access renewal information, maintain accurate records, and support the issuance of certificates and updated automobile identification cards.
• Manage service requests efficiently while setting realistic client expectations and meeting time-sensitive commitments.
• Maintain the confidentiality of client information and comply with established company policies, procedures, and applicable regulatory requirements.
• Participate in relevant training sessions and professional development courses to maintain job-related skills and meet licensing requirements.
• Provide general administrative assistance to support daily operations and perform other related duties as assigned.

Requirements

• At least three years of experience in commercial insurance, with a solid understanding of insurance servicing processes.
• Knowledge of insurance legislation, rules, laws, and regulations governing the issuance of certificates of insurance and automobile identification cards.
• Familiarity with commercial insurance contracts, policy provisions, and coverage requirements.
• Working knowledge of standard business office practices, administrative procedures, and documentation management.
• Strong attention to detail and the ability to process high volumes of requests accurately and efficiently.
• Effective organizational and time-management skills, with the ability to prioritize competing tasks and meet deadlines.
• Professional communication and client service skills, including the ability to manage expectations and support positive client relationships.
• A strong commitment to confidentiality, compliance, teamwork, and continuous learning.
• Ability to work independently in a remote environment while following established processes and service standards.

What we offer

• Compensation: Hourly pay ranging from $25 to $27, depending on relevant experience, geographic location, and role-related factors.
• Health coverage: Medical, prescription drug, dental, and vision insurance.
• Financial benefits: Employee Stock Purchase Plan (ESPP), 401(k) retirement plan, student loan assistance, and tuition reimbursement.
• Insurance protection: Life insurance and disability insurance.
• Mental health and wellness: Access to free mental health resources and enhanced advocacy services.
• Time off: Paid time off and paid holidays.
• Additional perks: Preferred partner discounts and other employee well-being offerings.
• Remote work: A fully remote position based in the United States.
• Professional development: Access to training and courses to support continued learning and the maintenance of relevant skills and licensing.

How to apply

How Jobgether works We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether?

Other

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.