Check Reconciliation Specialist
About the company
How Jobgether works We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether?
Your tasks
- ProcessandmatchincomingcheckpaymentsreceivedthroughabanklockboxagainstoutstandinginvoicesinStripe,ensuringaccurateandtimelypaymentallocation.
- Reconciledailydepositsandpaymentbatches,maintainingcompleterecordsandensuringeverycheckisaccountedforcorrectly.
- Investigateandresolvepaymentdiscrepancies,includingshortpayments,overpayments,duplicatetransactions,andmisappliedfunds.
- Identifyandprocessappropriaterefundsorcreditsforoverpaymentsandincorrectcheckamounts,followingestablishedprocedures.
- CollaboratewithCustomerSupporttocommunicatepaymentissues,addresscustomerinquiries,andmanagecomplexcasesorescalations.
- Identifyrecurringreconciliationerrors,investigatetheirrootcauses,andimplementprocessimprovementstoreducemanualworkandpreventfutureissues.
- Documentreconciliationworkflows,payment-issueprocedures,andstandardoperatingpracticestoimproveconsistencyandknowledgesharing.
- Maintainaccurate,organized,andaudit-readyfinancialrecordswhilesupportingmonth-endclosingrequirements.
- Meetestablishedperformancetargets,includingmatchingincomingpaymentstoinvoicesandresolvingdiscrepancieswithinfivebusinessdays.
Requirements
- Demonstratedattentiontodetail,withtheabilitytoidentifydiscrepanciesinpaymentamounts,dates,invoicereferences,andtransactionrecords.
- Comfortworkingwithspreadsheets,invoicingsystems,paymentplatforms,andfinancialdata.
- Strongorganizationalskillsandasystematicapproachtoprocessingtransactions,maintainingrecords,andmanagingreconciliationworkflows.
- Clearwrittencommunicationskills,withtheabilitytocoordinateprofessionallywithcustomersandinternalteamsregardingpaymentquestionsanddiscrepancies.
- Strongproblem-solvingskillsandtheabilitytoinvestigateerrors,identifyrootcauses,andimplementpracticalsolutions.
- Aproactive,process-drivenmindset,withaninterestinimprovingoperationalefficiencyandpreventingrecurringissues.
- Abilitytoworkindependently,takeresponsibilityforassignedtasks,andcollaborateeffectivelyinaremoteenvironment.
- Preferredqualifications:Experienceinaccountsreceivable,paymentprocessing,orfinanceoperations;familiaritywithStripe,invoicereconciliation,orlockboxpaymentprocessing;andexperiencedocumentingfinancialproceduresorstandardoperatingprocesses.
What we offer
- Salary: $55,000–$60,000 annually, depending on experience.
- Remote work: Fully remote position for candidates based in the United States.
- Retirement: 401(k) plan with a company match.
- Healthcare: Medical, dental, and vision insurance coverage.
- Insurance protection: Life insurance and short-term and long-term disability coverage.
- Time off: Flexible paid time off (PTO).
- Professional development: Opportunities to develop expertise in payment reconciliation, financial operations, customer support, and process improvement.
- Collaborative culture: Work alongside a remote-first team that values accountability, clear communication, continuous learning, and teamwork.
- Meaningful impact: Contribute to reliable financial operations supporting a software platform that helps keep public information accessible to communities.
Other
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.