Analyst, Global Delivery
Accountabilities Process and fulfill batch orders and service requests within defined service-level agreements and turnaround times.
Perform pre-validation checks and collaborate with customer engagement and sales teams to clarify requirements and address anomalies that could affect output quality.
Validate system configurations, data extraction, cleansing, and validation activities against customer requirements.
Review and process work requests using internal tools, ensuring all specified requirements are accurately addressed.
Process high-quality input data to support strong matching rates and reliable customer outputs.
Produce accurate reports and deliverables within required timelines to support customer decision-making.
Investigate and resolve data-related concerns before outputs are delivered to customers.
Respond to queries and complaints promptly and ensure issues are appropriately addressed.
Maintain a strong understanding of relevant products, business processes, and domain requirements.
Identify opportunities to improve operational efficiency, data quality, and process effectiveness.
Follow documented procedures and contribute to process and documentation reviews.
Monitor and achieve defined KPI targets while maintaining high standards of service quality.
Support migration initiatives and data-related activities using appropriate programming and data manipulation techniques.
Requirements
Bachelor’s degree in Engineering, Operations Research, or an equivalent discipline, with a strong academic record.
0–2 years of professional experience; entry-level candidates with relevant technical and analytical capabilities may be considered.
Strong coding and programming fundamentals, with experience or knowledge of SQL and Python.
Familiarity with ETL, data manipulation, Unix, or similar technologies is desirable.
Basic knowledge of Autosys or other job scheduling tools is an advantage.
Familiarity with credit bureau products or offerings is beneficial.
Strong attention to detail and a consistent focus on data accuracy and service quality.
Effective written and verbal communication skills, with the ability to interact with stakeholders at different levels.
Strong problem-solving and analytical abilities, with an organized approach to investigating and resolving issues.
Ability to work independently while contributing effectively within a collaborative team environment.
Good planning, organization, multitasking, and time-management skills.
High level of familiarity with Microsoft Office tools.
Willingness and ability to work US shifts and collaborate with teams across different time zones.
Benefits
Remote working opportunity in India.
Full-time employment.
Exposure to global delivery operations and international customers.
Opportunity to develop experience in data processing, analytics, ETL, SQL, Python, and operational technologies.
Collaborative environment with opportunities to work across customer engagement, sales, and operational teams.
Opportunities for professional and personal development through a flexible working environment.
US-shift schedule providing experience working with international teams and processes.
How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether?
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
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