Norwegian-speaking customer service specialist - Home office in Netherlands

Reference: TENE As a customer service representative, you offer support to customers who have GROHE products. For example, a customer contacts you because their faucet is leaking, the shower has limescale buildup, or the installation is failing. This can be done via telephone, but also via e-mail. You ensure that you provide the customer with advice, and contact a technician to help the customer.

Do you not live in the Netherlands?

No worries! We have covered you if you wish to move. We compensate your plane ticket from Norway to the Netherlands, and we refund 2 months of accommodation in the Netherlands. Sounds appealing, doesn't it? Even though you will mostly work from home in this position, we arrange many activities you can participate in to get to know your colleagues better.

It is very important to us that you feel part of the company family

Who are you:

Speak fluent Norwegian

Master both English and Swedish

Are customer-focused and a team player;;

Are available for a minimum of 24 and a maximum of 40 hours (Monday to Friday from 8.30 to 17.30)

Live in the Netherlands or are willing to move to the Netherlands

Are available to attend a week of full-time training in the city of Zoetermeer. In case you have more than an hour's travel distance, we will offer a hotel to stay in during this week.

After the training, you can work from home, or if you prefer to work in Zoetermeer, you are more than welcome to do that too!

We offer:

Remote job – work from home

An indefinite contract, with a two-month probationary period.

A competitively good remuneration and comprehensive benefits package including good salary, potentially travel expenses, leave, health insurance benefits, and sports subscription.

A fully paid 6-day full-time training to help you learn everything about customer service