RETAIL MANAGER

Job Description: We are looking for a responsible and experienced Retail Operations Supervisor to oversee the daily operations of the retail outlet and ensure smooth and efficient store activities. Key Responsibilities: Supervise and oversee the daily operations of the retail outlet. Ensure the outlet operates efficiently and maintains good service standards. Plan staff schedules and allocate daily duties according to operational needs. Supervise, guide and train staff to ensure proper work performance. Monitor inventory levels and coordinate stock replenishment. Ensure proper handling, storage and display of products. Monitor sales performance and assist in achieving store sales targets. Handle customer enquiries, feedback and operational issues professionally. Ensure the outlet is clean, organised and maintained according to company standards. Monitor cash handling and daily sales transactions where required. Ensure compliance with company policies, workplace safety and relevant regulations. Prepare daily or periodic operational reports for management. Assist management in improving store operations and service quality. Perform other duties as assigned by management. Requirements: Diploma or equivalent qualification in Retail Management, Business Administration or a related field. At least 2–3 years of relevant retail or operations experience. Previous supervisory experience in a retail environment is preferred. Strong leadership, communication and interpersonal skills. Good organisational and problem-solving abilities. Able to work independently and manage a team. Customer-oriented with a positive and responsible attitude. Proficient in Microsoft Office applications. Able to work in a fast-paced retail environment.