Sales and Digital Marketing Personnel

Job Overview

This role also grows SDC's digital presence: managing online marketplace listings, promoting the Gift Shop through digital channels, and producing impact-focused content that engages SDC's audience.

Key Responsibilities

1. Sales & Lead Conversion

Follow up on leads from WhatsApp, social media, Jiji, Jumia, Facebook Marketplace, and other channels. Convert inquiries into sales and follow up on pending orders. Maintain accurate sales and customer records; submit daily/weekly sales updates.

1. B2B & Corporate Sales

Identify and approach companies, NGOs, schools, hotels, and other institutions. Develop B2B and corporate sales opportunities, including corporate gifting, bulk orders, and customized products. Prepare, present, and follow up on quotations and proposals; convert prospects into customers. Build and maintain long-term relationships with corporate and institutional clients.

1. Field Marketing

Distribute flyers, brochures, catalogues, and other marketing materials. Install approved posters, banners, and promotional displays. Support marketing activations, exhibitions, markets, and events; identify suitable locations for offline promotion.

1. Customer Care

Respond to customer inquiries professionally and coordinate orders/deliveries with the relevant SDC team. Maintain customer relationships to encourage repeat sales; escalate complaints when necessary.

1. Digital Content & Social Media Marketing

Plan, create, edit, and publish content (photos, videos, reels, stories) across SDC and JERRYBAG social platforms. Promote the Gift Shop's location, hours, products, new arrivals, and activities. Showcase SDC's social impact — vocational training, women tailors, sustainable production, and JERRYCAN BAG distribution. Support digital promotion of campaigns, events, and product launches. Set up and monitor approved ad campaigns to grow brand awareness, product visibility, Gift Shop visits, and inquiries.

1. Reporting

Report on sales, leads, B2B prospects, field activities, and customer feedback.

Qualifications

Diploma or Bachelor's degree in Sales, Marketing, Business, Commerce, Digital Marketing, Mass Communication, IT, or a related field. 1–3 years' experience in sales, field marketing, business development, digital marketing, social media/community management, or e-commerce listing management. Strong communication, negotiation, lead-conversion, and customer-service skills. Proficiency in graphic design (Canva/Photoshop), mobile video editing, copywriting, marketplace SEO, and digital ad management. Proactive, target-driven, organized, reliable, and comfortable working in the field.

How to Apply:

All applications will be received and reviewed through the BrighterMonday Portal by clicking on the 'Apply Here' section