Regional Technical Engineer (Heavy Equipment/5.5 days)

Responsibilities: Provide technical support to end-users operating machinery and equipment within the Industrial and Underground business segments

Deliver Level 2 technical assistance to dealers across the APAC Industrial and Underground network, with direct on-the-ground support in select markets (e.g., Singapore)

Gather and communicate field quality issues, and coordinate resolutions with relevant stakeholders

Manage the commissioning and handover process for new equipment and projects in designated markets

Deliver product training sessions (covering operation, maintenance, and related topics) as needed

Roll out and share best-practice service standards across the region

Coordinate parts inventory to ensure equipment uptime is supported regionally

Handle warranty claims and support on behalf of customers and dealers

Contribute to local technical support operations during non-travel periods

Requirements: Diploma or NTC Certificate

Willingness to travel approximately 30% primarily within Southeast Asia

Minimum 3 years of hands-on experience supporting heavy equipment

Strong grasp of Electronics and Hydraulics, with the ability to read and interpret circuit diagrams

Solid working knowledge of PowerPoint, Word, and Excel

Prior experience managing a large equipment fleet is beneficial

Familiarity with SAP systems is beneficial

If interested, please submit your application to cvs@jdawms.com with your expected salary and resume. We regret that only short-listed candidates will be contacted shortly. By submitting your application or resume, you agree to the collection, use, retention, and sharing of your personal information with potential employers for their assessment. JDA WMS Pte Ltd | EA Personnel: Pham Thi Tuyet Mai  EA License No: 23S1595 | EA Registration No: R25127838